Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.77

3.8 Rating 1,147 Reviews

68 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.8

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 15th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole experience from ordering to delivery was excellent and professionally done. The flowers that were delivered were just like the photo online beautiful. My mother loves them. Highly recommended. Thank you.”

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Posted 1 month ago

“A fast and efficient service! The flowers were beautiful and my mother was very delighted. Highly recommended!”

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Posted 1 month ago

“The recipient was delighted with the flower basket. The only comment I would make is that the basket the flowers were in was NOT as in your promotional picture although it was very nice.”

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Posted 1 month ago

“Flowers ordered not delivered on date, and away on holiday hen they say they were delivered. No reply by emails or voice calls left for a response on delivery then refund! Please refund, £50 on flowers not received!”

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Posted 1 month ago

“I did not receive a basket of flowers for my elderly mother even though that’s what I ordered. I receive a ‘bunch’ of very average looking flowers which cost £60.00 I complained and received zero response.”

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Posted 1 month ago

“The wrong flowers were delivered. I was asked to provide a photo 2 days ago and still no response. My order was also late as apparently no florist to take my order. Only give 1 star as no option for none”

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Posted 1 month ago

“Great same day service, well presented and promptly delivered, thank you, will use again.”

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Posted 1 month ago

“Flowers were ok . But the delivery time .28 hrs to deliver. Not good”

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Posted 1 month ago

“beautiful flowers delivered on time”

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Posted 1 month ago

“I didn't see the flowers, but others did, and were very happy. You went the "extra mile" for me. Thank you”

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Posted 1 month ago

“Very pleased with flowers good value for money 💰”

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Posted 1 month ago

“Very pleased with flowers good value for money 💰”

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Posted 1 month ago

“The flowers looked amazing. Thank you”

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Posted 1 month ago

“My mother,to whom the flowers were sent, was delighted by the bouquet.Thank you.”

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Posted 1 month ago

“I ordered flowers belatedly for a 21st and was wonderfully surprised! Delivered same day and worth every penny!”

Flower Shops Network 4 star review on 10th March 2026

Helpful Report

Posted 1 month ago

“The quality of the flowers were excellent! The bouquet was beautiful! Delivered on time!”

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Posted 1 month ago

“The order wasn't delivered on the day it should. I tried phoning Flower Shops Network, but they didn't answer. I tried 3 times, sometimes waiting for 20 minutes. I emailed 3 times - no reply. I contacted their customer service (which on the website said they had an amazing team) and again no reply. The order was delivered, 9 days late.”

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Posted 1 month ago

“Please don't use this company as the customer service is extremely poor. They delivered a poor quality bunch of flowers 2 weeks early! The flowers delivered were not as pictured and definitely not to the value of what I paid £70. The flowers were delivered the day after I ordered them. When I tried to call to tell them of the delivery date mistake, there is no answer. The recipient was away and a neighbour had to take them in. I have not received a satisfactory explanation in response to my emails. Appalling service.”

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Posted 1 month ago

“Super helpful staff who made sure the flowers were delivered after initially thinking it couldn’t be done. It made my friend very happy ❤️🙏”

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Posted 1 month ago

“They contacted me and kept me informed regarding my order and flowers were delivered as advised. Was not impressed with the on line application form I didn't like the way it muddled up my bill paying address with the recipients address all rather strange, my advice is check and double check.”

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Posted 1 month ago

Flower Shops Network is rated 3.8 based on 1,147 reviews