Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 4.02

4.0 Rating 388 Reviews

74 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

4.0

Based on 388 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 1 star review on 24th May 2025

Flower Shops Network 5 star review on 23rd May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the flowers were fresh and beautiful I requested the delivery date for 13th July 2025 for my Mother in Laws birthday but they were delivered on 14th, which spoilt the whole gift. I also received an email today,14th to say they were delivered yesterday which is a lie. I won't be using this again!”

Helpful Report

Posted 1 day ago

“The flowers were lovely, but a text message confirming when they were going to be delivered/time slot would be very helpful.”

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Posted 1 day ago

“Nothing arrived and awful customer service 😪”

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Posted 1 week ago

“The flowers that I ordered for my friends were never received by them, there was a lack of correspondence and tracking information, tried to contact about further information as to where the flowers have ended up I then received an email to say the flowers I ordered were delivered however there is no photographic evidence. Don’t order flowers from this company, dreadful and don’t respond to emails.”

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Posted 1 week ago

“The flowers were well received for my sister’s 60th birthday she really enjoyed them beautiful display will certainly use you again”

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Posted 1 week ago

“Not delivered on the day they were supposed to and look nothing like the website bouquet, I ordered the large version of "Sunshine Giftbox". No response to Flower Shops Network to my email a week ago. Very disappointed. I have included photos. of the flowers delivered and the website version”

Flower Shops Network 1 star review on 5th July 2025

Helpful Report

Posted 1 week ago

“Although my wife loved them (being a rare gift from me), I was little disappointed. The catalogue picture for "Rose and Iris Handtied" clearly shows SIX yellow roses in the image and that's why I chose that item, with yellow roses being a particular and specific flower that she loves. However, what was actually delivered was just THREE such flowers with another yellow flower used to make up the numbers. Nice - but not what I thought I'd ordered. Also, one of the iris stems was broken. That wasn't a big deal as the vase we used was tall enough to support it - but, considering the price paid, I was disappointed. I contacted the company by email, including photos, to advise them of this but received no response. Also, the flowers are pretty much dead after four days which is another cause for disappointment.”

Flower Shops Network 2 star review on 4th July 2025

Helpful Report

Posted 1 week ago

“Although I received the order same day I paid close to £80 and didn’t even get anything that resembled what I ordered, to top it off the flowers weren’t even in the oasis and the flowers wilted the next day photoshopped are what I ordered vs what I got cheap basket and totally different colours”

Flower Shops Network 1 star review on 4th July 2025

Helpful Report

Posted 1 week ago

“If I was able to I would leave Zero stars. I ordered flowers vase and Chocolates for my daughter in laws birthday, she lives the other side of the country and this site promises delivery by 3pm. That was on the 30th June. The payment almost £100 left my bank at once and nothing has been delivered to my daughter in law. BEWARE!!”

Helpful Report

Posted 1 week ago

“Scam scam do not use this site”

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Posted 2 weeks ago

“Delivered on time”

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Posted 2 weeks ago

“Ordered a pink bouquet unfortunately there was not one pink flower in the bouquet”

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Posted 2 weeks ago

“I ordered flowers for our anniversary on 21st May, and on the morning of the event (29th May) I received a message to say that the order couldn't be fulfilled. As if this wasn't bad enough, no refund has been received despite numerous chasers. On this experience alone, I would recommend that you stay well clear of this firm.”

Helpful Report

Posted 2 weeks ago

“Ordered flowers for a birthday. What arrived was a sorry excuse of a bouquet, probably 3 or 4 flowers (v different to the website). Also didn't come with a box, just flowers which looked like it had been brought from a petrol station. The person who you ring (assume it's customer service but that's pushing it) was useless. This is such a bad place to buy flowers, youre better off buying a bunch from Esso. That way you'll have better quality, better reliability and avoid any delivery fee.”

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Posted 2 weeks ago

“A wonderful floral arrangement was delivered to my daughter-in-law exactly like the picture on the website. The flowers were stunning. I have used different companies on line to delivere flowers before but these were the very best.”

Helpful Report

Posted 3 weeks ago

“This a complete scam! Ordered a specific basket flower for a friend’s dad’s funeral. What arrived was a completely different arrangement, much smaller and not with the basket. The company didn’t make any attempt to correct it and send me a load of small print legal language to prove its with in their legal right to do that! Disgusting! Stay away from this website if you care for the people you are sending flowers to.”

Helpful Report

Posted 3 weeks ago

“I ordered the day before for a birthday delivery. I was then sent an email in the afternoon saying they could not find a florist, so the order had be cancelled, even though l had phoned the day before to make sure there was one in the town. Very upsetting experience.”

Helpful Report

Posted 3 weeks ago

“Wanted to give no stars but couldn't. This company is fraudulent, please do not use. They will not deliver the flowers but will take your money and personal details instead. Was promised a refund but still waiting for that 4 weeks later. AVOID!! Have reported them to Action Fraud so hopefully the police will eventually intervene.”

Helpful Report

Posted 1 month ago

“I ordered same day flowers to arrive in time for the recipient’s birthday, but they did not arrive. Waited a few days to see whether they would arrive late but still no flowers. The delivery is now 2 weeks late and counting. I have emailed and left a message on the customer service number but no one has responded to me.”

Helpful Report

Posted 1 month ago

“This seems like a complete scam. Promised to deliver within 24 hours and then refuse to do it and have still not refunded me four months later. Still refusing to refund and offering to deliver the flowers long after the event has passed. I don’t know what I need to do to get a decent service out of this company.”

Helpful Report

Posted 1 month ago

Flower Shops Network is rated 4.0 based on 388 reviews