Flower Shops Network Reviews

Name: Flower Shops Network
Address: 367 Winchester Rd, Southampton, Hampshire
Rating: 3.89

3.9 Rating 591 Reviews

71 %

of reviewers recommend Flower Shops Network

Company Reviews

Questions

Metrics

3.9

Based on 591 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

20 3808 3818

Email:

contact@flowershopsnetwork.co.uk

Location:

367 Winchester Rd,
Southampton
Hampshire
SO16 7DJ

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Flower Shops Network 5 star review on 30th August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Substitute sent due to being out of stock of original order. Flowers looked lovely, but not sure as good as original ones??? And M&S chocolates????????????? £60 odd quid, do I get 15% refund on this rather than another order?”

Helpful Report

Posted 3 hours ago

“Same day delivery delivered to the Billing Address instead of the Delivery Address, despite the Delivery Address being confirmed and even written on the card that went along with the flowers! Poor.”

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Posted 9 hours ago

“Generous and beautiful selection of flowers, hassle free experience.”

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Posted 10 hours ago

“Communicated well”

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Posted 1 day ago

“Order placed 26/08/2025 for delivery for my Mums birthday on 28/08/2025. Just had a call at 13:45 that it won't be delivered today & they will try for tomorrow morning... complete let down. Would not recommend them to anyone.”

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Posted 2 days ago

“Flowers were not delivered and there was no correspondence and phone went through to voicemail to”

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Posted 3 days ago

“Very Disappointed – Birthday Flowers Never Delivered I ordered flowers for a birthday, expecting them to arrive on time and make the day special. Unfortunately, the delivery never happened. Not only did this completely ruin the surprise, but I also received no proper updates or explanation from the company. Birthdays only come once a year, and this lack of reliability is unacceptable. I trusted this service to deliver something meaningful, but instead it caused stress and disappointment. I would not recommend ordering from here unless they improve their communication, reliability, and customer service. I am still waiting for the refund. Will be reporting this this place to Citizen Advice.”

Helpful Report

Posted 3 days ago

“Hopeless service. Ordered on Friday for a Birthday on Monday. The money came out of my account. They messaged on Saturday to say hey couldn't deliver. I messaged back asking for Tuesday but no reply til Wednesday. Totally let down. Will stick with Interflora.”

Helpful Report

Posted 3 days ago

“Last poster a week ago when birthday flowers were never sent. This morning a refund still hadn't been processed. I got an apology and 'proof' it has now been refunded - but the card number isn't mine! Not sure if it's a scam or breathtaking incompetence, but l advise people to avoid at all costs”

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Posted 4 days ago

“I found it easy to negotiate your order form. Straight forward. No asking to join or passwords etc. flowers were delivered on time and were beautiful and were what I ordered. Thanks”

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Posted 5 days ago

“The flowers were very well received by my friends.”

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Posted 6 days ago

“Flowers fantastic”

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Posted 6 days ago

“Delivered on time and were very fresh .”

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Posted 6 days ago

“Very efficient, Fllowera arrived on time, only 3 hours aftr ordering - delighted”

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Posted 6 days ago

“Very helpful and delivered when they said they could and would. Flowers lovely as advertised.”

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Posted 6 days ago

“Flowers were really good and on time. Really happy with the order and service”

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Posted 6 days ago

“Excellent flowers, and soooo very quick. Brilliant service. Would recommend, HIGHLY.”

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Posted 6 days ago

“Flowers delivered on time and were great”

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Posted 6 days ago

“Perfect - many thanks”

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Posted 6 days ago

“Delivered as per instructions. My wife is very happy with the content and presentation.”

Helpful Report

Posted 6 days ago

Flower Shops Network is rated 3.9 based on 591 reviews