Fone Angels Reviews

Name: Fone Angels
Rating: 4.25

4.3 Rating 203 Reviews

82 %

of reviewers recommend Fone Angels

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4.3

Based on 203 reviews


Customer Service
Communication Channels	Email, Telephone

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Phone:

01923 590 037

Email:

info@foneangels.co.uk

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Fone Angels 5 star review on 6th March 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Straightforward, professional, decent prices, thank you guys for an excellent service!”

Helpful Report

Posted 9 years ago

“Did what it said on the tin. Very slick website. Booking process very good Offering competitive. Only downside was that I paid extra for express service, delivered and collected the device (so no courier charges incurred by fone angels), and yet my repair took 4 hours rather than 2 - 3. No big deal, it just meant more hanging around.”

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Posted 9 years ago

“Great service, phone looks like new and very fair price. Thank you”

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Posted 9 years ago

“Very efficient and friendly service. Even when things got a but complicated they quickly sorted it out and with charm too. Great company with nice people.”

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Posted 9 years ago

“Great service, quick and hassle free. Great communication updating me by email at every stage. Thankyou.”

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Posted 9 years ago

“I was unsure about using foneangels as I had not heard of them before. Feedback seemed good and price was definitely better than Apple. My screen had broken so sent it off. Very pleased to receive a confirmation of receipt email from them. Nice touch. Then I had an email saying the battery had swollen due to the damage and the screen wouldn't sit flush. Mmmmm do I pay another £45 ? Ok yes. Paid it then a further email to say they were unhappy with the parts they had and were waiting on new ones. A date being given for within 2 weeks. At this point I was beginning to worry. Anyway, within a couple of days an email to tell me it would be with me the next day. Arrived safely , extremely well wrapped in tissue paper and my original box. It looked like new! Very pleased with the screen . Had a call same day to see if I was satisfied and would I leave feedback. I am pleased and would recommend this company and use them again.”

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Posted 9 years ago

“Was very happy with the fast turnaround service Clive”

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Posted 9 years ago

“Very professional service and quick turnaround. The items are delivered back in quality packaging by courier. Friendly and efficient service. Used them for ipad and iphones, much better quality and service than other companies we have used.”

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Posted 9 years ago

“Super quick turnaround. Love the idea that I can drop off and pick up fixed later that day if I need. FoneAngels have now fixed 1 Iphone, 2 Ipads and a Samsung S3, all with the same level of excellent service.”

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Posted 9 years ago

“Having used FoneAngels on three occasions, I’m pleased to recommend them for fast, efficient, good value service. My first experience was to have a cracked ipad screen replaced. This was done on the same day. I had a similar experience with an iphone. The third experience was for repair of an iphone, which was not economic to repair, for which there was no charge. For repairs in the future, I would not consider going anywhere else.”

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Posted 9 years ago

“The only reason for not rating Very Good is due to the slightly longer than expected time it took considering I paid for the Express Service. Collected Wednesday, returned Monday. Would have expected return by Friday latest. Otherwise, excellent service and repair. Communication first class. Thank you”

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Posted 9 years ago

“Very pleased with service and the results.”

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Posted 9 years ago

“Fantastic service, booked it online for the same day, arrived in Rickmansworth at 1210 for a1230 appointment and was out buy 1245 with the iPhone repaired..”

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Posted 9 years ago

“Appalling. Why have express delivery if you can't fulfill it? Customer services said my repair was 'more complicated than expected' (a cracked screen - so, in other words, they ran out of time) so my repair would be delayed. No reply to my request for a refund on the express delivery. Avoid at all costs unless you're not in a rush, I guess.”

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Posted 9 years ago

“Fast and efficient service. I was notified when the item was received, what work was being carried out and when it would be returned to me. I would recommend paying for the collection and return service for peace of mind.”

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Posted 9 years ago

“Called first thing on a Monday morning and booked an express walk-in slot to replace the screen on my iPad 3 just after lunch to suit my meeting schedule. Dropped off at 1.00pm and was e-mailed at 3.00pm to let me know it was ready. Collected my repaired ipad at 4.00pm. Girl at collection noted that I had not been charged for some extra work but I did receive an e-mail at 4.30pm requesting approval for some additional charges which has not been followed up! Overall very satisfied.”

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Posted 9 years ago

“Met our expectations. The service was very fast. Thank you!”

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Posted 9 years ago

“Brilliant service. Easy to navigate website and I was kept up-to-date throughout the process. Using a courier with a one hour delivery slot was an added bonus as I did not need to sat in all day when the ipad was returned to me.”

Helpful Report

Posted 9 years ago

“My Iphone screen got smashed and I found Foneangels nearby who were prepared to repair it within half an hour. It took 30 mins, while you wait service for an extra £15 which was well worth it. I did have a problem after that where I could not hear anyone during calls which caused a return visit. They fixed it within 5 minutes which was very reassuring. I was delighted with their service and that I could get my phone back within a very short space of time. It was a great relief to me.”

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Posted 9 years ago

“Very pleased with product and was happy with the regular updates I recieved. Very happy overall and would absolutely recommend this company. Thankyou for being so quick”

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Posted 9 years ago

Fone Angels is rated 4.3 based on 203 reviews