“Unfortunately I had a number of existing staff and they ended up having to do the course twice because I had only refreshed their learner accounts as I wasn't aware I needed to completely renew them. It has cost twice as much because I had to pay some people twice - not great. your IT chap was a great help and rectified before it affected everyone.”
“I founf the course quite hard to access - I think it is meant for multiple people in a team but this was just for me.
There was also a glitch on one of the slides which meant I couldn't move on as there was no "right" answer depite muliple tries. I had to call the support line twice (first to get onto the course and second to fix the glitch). Also this took much longer than I expected. If I'm being honest I would struggle to recommend this.”
