“Paid for Level 2 Food Hygiene and after being given various log in passwords and redirected to various different websites was still unable to access the course so I gave up.”
“Out of date and next to impossible to do. Given up on it. My daughter who is a chef came round to help and couldn't believe how outdated and complicated this was. Obscure questions and very stressful to do. Looking at a different provider”
“Extremely clunky and very very long to get through the training. There should be an option to not have to listen to the audio because I can read a lot quicker than the audio. The training could have been done in less than 30mins if we weren’t forced to listen to the audio”
“Came up as blocked site on my broadband buddy under Malware, Spyware and Phishing. Contacted them , and said I needed to do the course that day, and can they find out if it's safe or not. Didn't get a call back, so paid for another course from a different website. Only to find out it's the same training provider. As it didn't come up as blocked through that site I proceeded to do the course, only then it wouldn't add the course. I took a day off work , am self employed, so I have lost a day's income . Attitude of this company very poor initially, they have refunded the courses but only as I sent a breach of contract letter. I have received an inappropriate spam email, they laughed when I spoke about it. Very unprofessional all round.”
“The course is far too slow and takes far too long to complete.
The modules have made me repeat them, despite them saying that I have already passed that module, hence I have still not finished this course.
I have had repeated conversations with admin support - been told that the course is not supported by certain browsers - the courses should be accessible from any computer when they have been paid for. Poor.”
“Never received course apparently you have to have a computer or tablet I don’t so I wanted to do it on my phone and was never received so waste of money”
“This course was the worst food safety course I have ever done, boring, repetative, ridiculously long too. Having to resit each section until you pass just adds time not knowledge, you end up not caring about the answers but just wanting to get through it.”
