The UK's largest golf retail and marketing services group with over 990 members. Plus, an eCommerce solution to benefit all members with Click & Collect delivery to store.
Hi Brian. Thank you for taking the time review our service. We are disappointed that you found your experience with us to be negative on this occasion but we are glad there was some restitution for our returns and refunds policy.
“First time I have used the site. Easy to negotiate. Good pictures of goods on offer. Great deal on the shoes I bought. Click and Collect worked perfectly.
Thank you ..... " I'll be back "”
Hi Geof. Thank you for taking the time to review our service. We are delighted to hear that you found the ordering process easy and that the product images were clear and showcased the goods correctly. We hope to see you shop with us again soon!
Hi Chris. Thank you for leaving the positive feedback. We're glad that you found the transaction process easy to follow and that the delivery exceeded expectation!
Hi Jo. Thank you for taking the time to leave feedback. We're sorry to hear that the item you ordered didn't quite fit as we would have hoped but we are happy to hear that service was fast and that you found our returns process to be excellent.
“Easy. Transaction process good and initial communication good but once informed of item out for delivery to the Golf Pro-Shop no further update confirming delivery or communication from Pro-Shop to say ready to collect.”
Hi Ian. Thank you for the feedback. We're glad you found the transactional and our ordering process. We do endeavor to send confirmations on delivery but sometimes they do not come through correctly. We will look into this for the future and apologise for the inconvenience.
Hi David. Thank you for the positive feedback. We are glad that you found it convenient to order directly to your local golf venue. We hope to see you shop with us again soon!
Hi John. Thank you for taking the time to review our service. We are glad that our website had all the information you needed alongside the advice from your local pro. We are also delighted to see that the delivery was made in good time too!
Hi Nick. Thank you for the kind words. We are delighted you found the right clubs for you and that our click and collect service was convenient for you.
“It was an excellent experience, there was no delay and I was kept informed at every stage of the delivery.
I am very pleased with the system in operation and collecting from my club was so convenient for me .
Pleased with my items purchased.
Thank you .”
Hi Suhaylah. Thank you for taking the time to leave positive feedback. We're so glad to hear you had an excellent experience when purchasing through us and found the delivery service to be as convenient as possible for you. We're also happy to hear that you were pleased with the items you purchased. We hope to see you shop with us again soon!
Hi Angela. Thank you for the kind words. We're thrilled you found our service helpful, quick and to be at a great price point! We hope to see you shop with us again soon.
