The UK's largest golf retail and marketing services group with over 990 members. Plus, an eCommerce solution to benefit all members with Click & Collect delivery to store.
“One of the items was damaged luckily l was able to take it to my local pro shop who are dealing with it items should be checked for faults before being dispatched”
Hi Barbara,
Firstly, please accept our sincere apologies that one of your items arrived in a damaged condition.
We're very sorry to hear this, and while we're pleased your local Pro Shop has been able to assist, we hadn't been made aware of the issue before seeing your review. All items should be checked before they are dispatched, so we're sorry that this wasn't the experience you had.
We will be in touch with you via email shortly to discuss this further and investigate what happened.
Once again, we're very sorry for the inconvenience caused.
Kind regards,
Foremost Golf Team
Hi Will,
My apologies for your experience so far; I did reach out to you via email on Tuesday reference this order as we have faced a slight delay. I will resend this email today for your records, my apologies again for any inconvenience caused.
Foremost Golf Team
“I paid for next day delivery, but the item was delayed for a further 2 days, even though DPD sent me daily e mails with delivery windows. The issue isn’t with Foremost Golf, but unfortunately their selected delivery partner were woeful.”
Hi Gary.
Thank you for your review and constructive feedback. Rest assured our team will look into the situation at hand and look to find a solution to prevent this happening again. If in future you have any queries or issues regarding an order, we recommend speaking to our team on 0800 500 3194 or alternatively emailing them on webadmin@foremostgolf.com.
Hi Val. Thank you for getting in touch. Apologies for the delay of this parcel, we have emailed you regarding this situation. Please feel free to get in touch with us on 0800 500 3194 or email us to webadmin@foremostgolf.co.uk so we can best assist you further.
Hi Paul,
Really sorry you are having issues, please email us at webadmin@foremostgolf.co.uk - We would be happy to help look into this for you and advise further. Many thanks
“Terrible golf shoes, have become unbearable to wear after only 3 rounds.
Very poor desgin.
Unable to return them and received terrible customer service when I complained.
Will never purchase from foremost golf again.”
“After ordering a new scotty Cameron putter, I heard nothing from them, once I contacted them I was informed it would be late then a week later it arrived however, the sent the wrong putter!”
“The website is difficult to navigate through. A simple transaction took a considerable time. I was getting messages saying there was nothing in my basket and I couldnt proceed to checkout and yet there was a £'s figure in there. Its slow and cumbersome.”
“Was told that the items i ordered were in stock and would be sent once i replied to an email. When i went to collect on Saturday 6th December I was told by the pro that he had a phone call to say the items would be delivered next week.”
“I bought the vouchers thinking they could be used by my Dad to buy a golf lesson at Hilden Park, but when they arrived in the post it says they can only be used at the online shop, so a wasted £30.
Nowhere did it state they could only be used online - I went to the Hilden Park website in good faith thinking I was buying vouchers which could be used for that golf club.
I am very disappointed.”
