The UK's largest golf retail and marketing services group with over 990 members. Plus, an eCommerce solution to benefit all members with Click & Collect delivery to store.
Good Morning,
I am very sorry to hear about the issues you faced with your delivery. We can't usually control the exact times/routes the various couriers we use take, so I am glad you were able to redirect your home address in this instance.
If you do order from us again, please do get in touch with us, and we can endeavour to use a different courier in hopes of an earlier delivery to the Pro Shop. Many thanks
Hi Martin. Thank you for leaving us a positive review. We are thrilled that you found our pricing to be good, alongside our service & our affiliated pro shops service.
Hi Denise. Thank you for taking the time to review our services and for giving us 5 stars. We are delighted to hear your order had arrived on time! We hope to see you shop with us again soon.
Hi Brian. Thank you for leaving us a positive review. We are so happy to hear that the delivery of your order was made in good time and that you are happy with the product you ordered!
Hi Russel. Thank you for leaving us a positive review. We are thrilled to hear that the delivery of your order was made in good time! We hope to see you shop with us again soon.
Hi Margaret. Thank you for leaving us a positive review. We are delighted you found our service to be excellent and we hope to see you shop with us again soon!
Hi Mick. Thank you for taking the time to write us a positive review. We are beyond happy to hear that you found our pricing to be fair and that you received a speedy delivery! We hope to see you shop with us again soon.
Hi Russel. Thank you for taking the time to provide us feedback. We are delighted to hear that you love your product and found our service to be excellent!
Hi Sarah. Thank you for the 5-star review! We are are thrilled to hear that your delivery was made in good time to your local pro shop and that you had a good range of items to choose from our catalogue.
Hi Nia. Thank you for the positive review. We are thrilled to hear your gift cards had arrived in good time! We hope to see you shop with us again soon.
Hi Doug. Thank you for the positive review. We are happy to see that your parcel had arrived in good time, was packaged and you found we had communicated with you well throughout. We hope to see you shop with us again soon!
“There was an issue with your automated email system so I didn’t receive any notification that my order was ready to pick up.
It was only after me getting in contact to chase up the order this was realised.
Once that contact had been made, the customer service was responsive and courteous to the issue.”
“Very happy with the initial goods purchased . Used 'Click and Collect' for Chester and North Wales Golf Academy - excellent serivce.
Have collected my second purchases today - also very pleased with them.”
Hi David. Thank you for taking the time to leave us a positive review. We are thrilled to hear that you're finding our click & collect service to be useful with your purchases, we are also glad that you're happy with the items ordered! We hope to see you continue to shop with us.
Hi George. Thank you for providing us positive feedback. We are so glad to hear that our ordering process is straight forward and that you're enjoying your new boots and shirt!
Hi Gaynor. Thank you for the kind words. We are glad to hear that your entire shopping experience with us was up to standard & that you found your item to be great as well as the delivery to be made in good time. We hope to see you shop with us again soon!
Hi Bernie. Thank you for taking the time to leave us a positive review. We are delighted to hear that you found our ordering process to be easy and smooth from searching to the speedy delivery!
