Fotosense Reviews

Name: Fotosense
Rating: 4.71

4.7 Rating 3,686 Reviews

93 %

of reviewers recommend Fotosense

4.7

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01772628453

Email:

taff@fotosense.co.uk

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Fotosense 2 star review on 28th March 2025

Mye

Fotosense 5 star review on 9th November 2022

Peperoni

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and a great product”

Helpful Report

Posted 9 years ago

“Item exactly as described and price-matched to nearest UK competitor. Delivery within 7 days of order (standard postal service selected) where only issue was my name was missing from the postal mark on the front of the parcel! Well packaged though, thanks very much”

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Posted 9 years ago

“Excellent service,packaging and value. Would recommend.”

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Posted 9 years ago

“Good prices and fast service.”

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Posted 9 years ago

“Good pricing but I've received a faulty product. Tried calling on Sat - closed. Tried past two days - phone engaged everytime I've called. I'd be careful before purchasing here as after sales is very poor/nonexistent”

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Posted 9 years ago

“very competitive price and quick delivery , would recommend”

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Posted 9 years ago

“After an initial worry regards timescale of delivery, a quick email and everything was sorted with delivery made ahead of expected time, very happy”

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Posted 9 years ago

“Good value, great service”

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Posted 9 years ago

“The product ordered, a Nikon S7000 Camera, was delivered in good condition in accordance with the agreed delivery arrangements.”

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Posted 9 years ago

“Excellent products..great price & fast free delivery what more could one ask for.Very happy customer.”

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Posted 9 years ago

“Arrived in time, customer service accurate when phoned.”

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Posted 9 years ago

“Great customer service- matched the price on Amazon and got £ 6.05 off my order. Speedy delivery Would definitely use Fotosense again”

Helpful Report

Posted 9 years ago

“A cheaper product than that ordered was supplied by fotosense. They would not supply the correct item until the wrong one was returned. It was claimed that there was a returns label to be printed from the website - there wasn't. The only way for the customer to return is via the Post Office (most of which are now closed), at the customer's expense and inconvenience, though fotosense did agree to refund the cost, but not the inconvenience (even though they were at fault) after the event. The subsequent estimated date for the correct item to be delivered was incorrect, because fotosense did not have the correct item in stock, but they did tell me the product I'd ordered was 'superb' (as if I didn't know, and as if it were down to them) and 'worth the wait'. fotosense was one of my worst shopping experiences EVER! This is a company to avoid.”

Helpful Report

Posted 9 years ago

“Delivery a couple of days longer than quoted, but can't fault them on price, quality of packing, no fuss contacting by phone when item delayed and prompt reply. Recommend them to anyone and would certainly look to them first for any further camera equipment.”

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Posted 9 years ago

“the packaging was neat and it came in just in time and for a very good price too. thank you”

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Posted 9 years ago

“Excellent service and communication. Highly reccomended”

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Posted 9 years ago

“Excellent service, fast delivery and product delivered as advertised and at a great price. Thank you!”

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Posted 9 years ago

“Good prices, efficient service and delivered on time.”

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Posted 9 years ago

“I ordered a GoPro Side Mount from FotoSense as part of my brother's birthday present. The order was despatched the same day and I received regular notifications of my order status and first class delivery. All in all, a great service - thank you!”

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Posted 9 years ago

“Fast response and quick dispatch. Recommended”

Helpful Report

Posted 9 years ago

Fotosense is rated 4.7 based on 3,686 reviews