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Freeflush Reviews

4.9 Rating 803 Reviews

98 %

of reviewers recommend Freeflush

Company Reviews

4.9

Based on 803 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Location:

Unit 23 Astra Business Park
M17 1SU

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Freeflush 5 star review on 22nd November 2023

Matt, Cabinmakers

Freeflush 5 star review on 30th November 2022

Freeflush 5 star review on 20th November 2022

Freeflush 5 star review on 17th November 2022

Freeflush 5 star review on 17th November 2022

Freeflush 4 star review on 16th November 2022

Freeflush 5 star review on 26th October 2022

23

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't had a chance yet to use my products because I am getting building work done, but I look forward to getting started with them. I can certainly vouch for the efficiency and fantastic customer service from Freeflush though, as they are always on hand to answer my questions and provide advice. Delivery has been speedy and all-in-all they are a very professional, knowledgeable team. Many thanks!”

Posted 1 year ago

“The product (a bowl for a mini solar powered fountain) was as described and arrived timely and in sound condition . Would appreciate a leaflet explaining how best to maintain it as it has rusted quite quickly.”

Posted 1 year ago

“I needed a replacement hose that connects my water butt to my downpipe rainsaver as mine had split.... The new hose is a great fit once cut to appropriate length and warmed in hot water to make it malleable... Fitted in time to refill my butt in recent downpours! Thankyou... Great service...”

Posted 1 year ago

“Very prompt delivery. No problems”

Posted 1 year ago

“Easy to fit - works fine.”

Posted 1 year ago

“The Rain Collector Speedy fit water butt filter for circular downpipes was delivered on time and is a quality piece of kit. It was easy to fit to the cast iron downpipes and waterbed, the supplied drill cut through the downpipes easily. The filter and ability to shut off the water flow are great design elements.”

Freeflush 5 star review on 9th September 2022

Posted 1 year ago

“Ordered two very large planters for my olive trees. Friendly and efficient service and helpful advice. Good quality and very competitively priced.Very helpful delivery driver. Can't fault the service at all!”

Posted 1 year ago

“I ordered and installed a 300l water butt on my garage and after and after a period of use I found it had a leak which was only apparent when the tank was nearly full. Having sent photos of the problem to Free flush they agreed to replace the tank and take the old one away. Excellent customer service, problem rapidly resolved leaving a very happy customer.”

Posted 1 year ago

“Excellent product, good company.”

Posted 1 year ago

“I wrote to the company (titled "FAO the Managing Director") as follows: I am a very disgruntled customer. I recently bought one of your 100 litre The Original Prestige Wall Mounted Water butts (order number XXXXX). It arrived last week and I mounted it on the wall on Friday. Following the instructions supplied with it, I tried to fit the tap once the butt was mounted on the wall. I could not get it to thread. Although I am a competent DIYer (I recently changed the mixer tap in the kitchen), I asked a friend who does lots of plumbing to pop round and help. He had not joy, as the thread looked like it might have crossed we tried to find a replacement tap locally, after 40 minutes driving round we couldn’t get one. I then bought one from Amazon (£6.77). This arrived this morning. I tried that and it still didn’t want to thread. The replacement tap came with a nut. This threaded immediately and snugly on the original tap and the replacement, but was a very wobbly fit on the plug that was supplied with the butt, clearly they were a different diameter. I contacted your chat line and they suggested applying Vaseline or else taking the butt off the wall and pouring warm water over the female thread. I did indeed need to take the butt of the wall, which was a pain as I had an offset kit fitted top and bottom. Once warm water was applied the tap went in fairly easily. I then suggested to the chat person that you consider updating the instructions (to fit the tap before mounting the butt) as I was clearly not the first person to have this problem. I was astounded to be told that the instructions had been updated and were also on the website! Why on earth did you send out outdated instructions only last week. You could easily have drawn attention to this in the order confirmation and/or delivery advice emails. Thanks to this I have wasted mine and my friend’s time and money. I am deeply unimpressed. I received a "We are sorry for any inconvenience caused" from the support team. This despite asking for comments from senior management and the fact that I had already detailed the degree of inconvenience. I didn't and don't consider this an adequate response. Feel free to form your own opinion”

Posted 1 year ago

“So helpful on telephone understanding my requirements and fast delivery. Thoroughly recommended.”

Posted 1 year ago

“Quick and as described.”

Posted 1 year ago

“Easy to navigate website and place order. Advised when delivery would take place which was followed up efficiently. Delivery driver could not have been more helpful.”

Posted 1 year ago

“Well packaged Fast delivery. Good price.”

Posted 1 year ago

“Great product that was easy to fit. Great price for a really clever piece of manufacturing. Great service and a quick, efficient and well packaged delivery. Thank you for being there, Team!”

Posted 1 year ago

“Brilliant diverter and really quick delivery, thank you.”

Posted 1 year ago

“Excellent product and quality. Delivery top class.”

Freeflush 5 star review on 31st August 2022

Freeflush 5 star review on 31st August 2022

Freeflush 5 star review on 31st August 2022

Posted 1 year ago

“To order was easy. Delivered 6 days later than was told due to an admin error? On contacting this was promptly corrected. Water butt was as described and looks good where we have placed it. East to fit. Great product.”

Freeflush 5 star review on 31st August 2022

Freeflush 5 star review on 31st August 2022

Posted 1 year ago

“Web site was helpful sorting out problem. Then l phoned to order spare parts and again they were very helpful.”

Posted 1 year ago

“I ordered a couple of hosepipe accessories. They were a good price, arrived promptly and were as described. I’d go back to them again in future”

Posted 1 year ago

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Freeflush is rated 4.9 based on 803 reviews