FreePrints_UK Reviews

Name: FreePrints_UK
Rating: 2.39

2.4 Rating 61 Reviews

30 %

of reviewers recommend FreePrints_UK

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2.4

Based on 61 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email

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FreePrints_UK 1 star review on 5th May 2021

Andy Neocleous

FreePrints_UK 1 star review on 21st June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got them before and came within 4 days and I ordered these ones on the 30th of November said they be here by the 9th and still no sign anyone have an email 📧 for them if possible 😊”

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Posted 3 years ago

“Never received my cushion i ordered money has been taken but cushion hasn't arrived”

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Posted 4 years ago

“a convenient service but the last order took 2 weeks to arrive after i had to reorder as the first set never showed. questionable quality too. the colours and images aren't sharp at all. never have been. looking for a more reputable company”

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Posted 2 years ago

“The colour of the prints are very odd colour. Very yellowieh shade on them.”

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Posted 2 years ago

“Was great but now you can’t use Google for uploads I had to go else where”

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Posted 3 years ago

“I have used this app on and off for years, but it has become harder and harder to order what I want. The app is very badly designed and if you click once on something that isn't in their programme, it deletes everything. It is absolutely frustrating and time wasting. Today, I ordered 18 photos and added double quantities at the end as well as two framed photos - so an expensive order. After adding the additions to the order, there was no way to continue to payment! I therefore lost the entire order after already having lost it this morning!! And do not tell me I do not know what I am doing, as I am very comfortable and used to using apps and computers. It is just a very badly designed app and if they could have improved it - as the ideas is good - they would have made at least double the income they are making from this. I therefore do NOT recommend Freeprints”

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Posted 3 years ago

“Last two orders received were very poor only part of photo's developed mmissing sides and tops”

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Posted 3 years ago

“Shame there picture quality is bad Your photos come out dark and dull ! I’ve used them for a year now and the quality gets worse each order .. disappointing so won’t be useing again”

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Posted 4 years ago

“I requested 24 prints, all very good, bright, sharp scenic photos from my holiday in New Zealand, thinking I would choose one or two for a canvas wall print. The photos I received are dull and dowdy looking. Portrait and baby photos that I received last year were better, but I won't even waste postage on scenic photos in future, if the same light levels can't be copied onto the prints.”

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Posted 5 years ago

“A.I. States: If maintaining copyright ownership of your writing and illustrations is important to you, it may not be wise to get them copied through a service that requires you to grant them a broad license to use your content. Consider alternative options where you can retain full control over your intellectual property rights. YOU DO NOT MAKE THIS CLEAR!”

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Posted 2 weeks ago

“Ordered 45 prints paid for them & still not delivered. No way to contact them. Email not going through no customer service support. Every time I click to chat to someone says not available. Just want my refund back. Think it’s just a scam take your money & you can’t even Get through to them. Been trying for last few days to email yet nothing is happening. Don’t use this service will charge you. Won’t get your photo prints. Money making scam”

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Posted 6 months ago

“I'm not happy. They cropped all pictures. I have half face on all pictures. Paid extra for big size of pic and still cropped. I wish to contact with them but unfortunately they didn't answer and they dont want print all pic again. I'm very disappointed”

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Posted 1 year ago

“We have paid for fast delivery yet 1 week passed and it should have been delivered yesterday and now they are saying it will be delivered after 4 more days so tge same delivery day as it would be by standard delivery but we have paid extra for fast delivery and no one refunded that extra payment, not possible to get contact, seems like SCAM!”

Helpful Report

Posted 1 year ago

“I ordered 25+ photos for the cost of postage - £5.99. My order arrived today with a total of 1 photo in it...”

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Posted 2 years ago

“I whating for delivery 2 weeks & still no receive”

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Posted 2 years ago

“If I could give it a Zero I would do, grossly overcharged and they don’t even tell you how much they are going to charge you so an allegedly’ free book 📖 except for standard postage ends up costing me over £28 plus pounds, so fingers burned 🥵 and won’t be ordering from them again”

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Posted 2 years ago

“I wish I had read the reviews before ordering, I placed 3 orders and none have arrived!”

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Posted 2 years ago

“Ordered prints 06/05/21 and still awaiting delivery, thought I'd give it a try very dissapointed”

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Posted 3 years ago

“So much for free prints. £7.99 for delivery and took 9 days to arrive. Surely if your paying £7.99 it should be next day. My sofa was delivery for less.”

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Posted 3 years ago

“print was badly framed and they will not reprint for me even though the photo can clearly be framed correctly in the app. how dissapointing!”

Helpful Report

Posted 3 years ago

FreePrints_UK is rated 2.4 based on 61 reviews