Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What an excellent store! I'm so happy I found it and can buy so many things I need as I swap over to more sustainable goods. Shipped out quickly and an easy shopping experience. Will be buying from here again.”

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Posted 5 years ago

“Ordered on a Monday, received on a Tuesday morning. Incredible speedy delivery. Products are as expected standards, all packaging recyclable eco friendly. Will come back again!”

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Posted 5 years ago

“Clear and easy to use website with lots of great eco friendly products. Speedy delivery and well packaged - all eco friendly.”

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Posted 5 years ago

“Received my order very quickly and looking forward to trying out the natural shampoo bars”

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Posted 6 years ago

“Quick and easy delivery, had my products before the standard delivery quote lines. Plus I love the products”

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Posted 6 years ago

“Well organised sections to easily find products. Explained how each product was sustainable and a comprehensible ingredients list - which is very important for me with a citric acid allergy.”

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Posted 5 years ago

“Love the items on the website, actually affordable in comparison to other companies and therefore sustainable for customers who aren't able to keep spending £8 or more on just one tiny bar of soap!! Ordered the shampoo bar; was sceptical as I have very long, wavy hair but it was amazing! Foamed better than I expected and therefore easy to use, but it is an adjustment from bottled shampoo. Stainless steel razor is easier to use than thought and great you get some blades with them. Beeswax hand cream is cute, nice smell and should last me a while. Very greasy though, which is expected. Great to know you're helping the bees! Delivery was fine, no problems and loved that the items were all packed in one little box; less packaging :)”

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Posted 5 years ago

“Product arrived promptly and was as expected.”

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Posted 5 years ago

“Impressive service, would buy again!”

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Posted 5 years ago

“I haven't had chance to try everything I ordered yet but the things I have tried I am loving! The cleaning products especially are amazing and smell gorgeous! I was very impressed with how quick the order arrived and the plastic free packaging kept everything nice through the post. Will definitely be shopping here again!”

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Posted 6 years ago

“Everything I got from Friendly Turtle is absolutely useful, lovely and eco friendly.. Delivery on time and lovely packaging.”

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Posted 5 years ago

“Got the amazing Orange and Honey Hand Cream for my hands that are suffering badly. It smells fantastic and makes my hands feel great. Quick delivery and well packaged. Can't wait to order more.”

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Posted 5 years ago

“Speedy delivery, accurate product description, like the ethics.”

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Posted 6 years ago

“I just love this company and everything they have to offer!”

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Posted 5 years ago

“Amazing and quick service with really good quality products. I love their soap!”

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Posted 5 years ago

“Lovely eco products, all delivered quickly and as expected. Love opening up these parcels of goodies :)”

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Posted 5 years ago

Thank you so much, that's so lovely of you to say! And thank you for taking the time to leave us a review, can't tell you how much it means to us :) Enjoy all of your new goodies!

Posted 5 years ago

“Excellent company, great values and beautiful products ''' will use again xxx”

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Posted 5 years ago

Thank you so so much for your lovely feedback!! So glad you love your new bits as much as we do :)

Posted 5 years ago

“Absolutely fantastic! Quick delivery and brilliant communication. Would highly recommend and will definitely be coming back!”

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Posted 5 years ago

“Quality products delivered quickly and packaged well in sustainable packaging.”

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Posted 5 years ago

“I had a few queries about my purchases and I received prompt and understanding responses to my email. Friendly Turtle have excellent and very well thought out products for sale, which run all the way through to their customer service. Thank you Friendly Turtle!”

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Posted 5 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews