Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery was fast! And the product's I ordered were fab. Great packaging lovely presentation nice quality items great.”

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Posted 5 years ago

“Amazingly quick delivery. Well packaged, and no plastic! Products exactly as described. Toothbrush lovely, cleaner really good, toothpaste an acquired taste (I'll work harder on it). Will be ordering again really soon.”

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Posted 6 years ago

Thanks so much for your lovely feedback, so glad you love all your products! We are actually using the Georganics Spearmint toothpaste ourselves now but I think I prefer the Truthpaste Peppermint & Wintergreen. Maybe see how you get on with the taste of that next time? Thank you again! :-)

Posted 5 years ago

“Excellent. Very fast and plastic free packaging too.”

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Posted 5 years ago

“Delivered quickly and my teeth already look whiter from using these products”

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Posted 6 years ago

Thanks so much for your lovely feedback Sophia, so glad you love all your products! Always here if you need us :-)

Posted 5 years ago

“Lovely selection of items that arrived promptly and in lovely non-plastic packaging. So happy to support a company that helps me transition to having a more environmentally friendly lifestyle. Will definitely be making future orders!”

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Posted 5 years ago

“Service was brilliant.... Fast and efficient.”

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Posted 6 years ago

“Brilliant products and is nice knowing that i'm not creating lots of waste when i use them.”

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Posted 5 years ago

“Products were just lovely! Well packaged and arrived as they said in 2-4 days”

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Posted 5 years ago

“Delivered faster than promised, well packaged in sustainable materials. Products as expected; I had previously ordered from a different company that had ceased stocking.”

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Posted 5 years ago

“Service was wonderful! Will definitely be placing another order!”

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Posted 6 years ago

“Fast delivery, great communication.”

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Posted 5 years ago

“First time I have used this site and I'm rather impressed. The delivery was very quick and the products are great. All the packaging was recyclable too! I am already looking at placing a second order.”

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Posted 5 years ago

“Great - responded quickly to a request to add something else to my order without incurring additional postage.”

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Posted 5 years ago

“Very impressed. Competitively priced, quick delivery and all in recyclable packaging. Brought quite a bit in bulk for my first order and my mum added her bits to my order, she doesn't like the Bergamot & Neroli Soap that she ordered, which is strange as she loves the fragrance normally. I think i will contact Friendly Turtle customer service to see if we can exchange for a different scent.”

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Posted 5 years ago

Hey Kate! Our bergamot soap on a rope is one of our best sellers...we're always running out here. Of course, its not to everyones taste :) Drop us an email at hello@friendlyturtle and we can see what we can do!

Posted 5 years ago

“Excellent service, really helpful & friendly, would highly recommend.”

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Posted 5 years ago

“Quick and efficient service. Great Website, however I didn't get the option to choose a cheaper postage service on my second order.”

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Posted 5 years ago

Thank you so much for the feedback :) About the cheaper postage service, we recently changed from Royal Maisl standard 24 and 48hr delivery, to their premium fully tracked service. It does cost more than previous postage but we think at £3.65 it offers great value for a tracked service. Hopefully you think so too! :D

Posted 5 years ago

“Good range of products with great quality. Everything arrived on time and in great condition. Regular customer now!”

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Posted 5 years ago

“The products I ordered were exactly what I was looking for and arrived promptly. The body cream, in a tin ( not plastic) smells heavenly and feels great too.”

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Posted 5 years ago

“Perfect service. 100% plastic free packaging. Will order again.”

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Posted 5 years ago

“Quick delivery plastic free packaging. Would use again”

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Posted 5 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews