Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glass bottles were great, they came on time, packaged very securely (important as they are glass) but with entirely paper easily recyclable packaging. They are very good quality, don’t scratch or brake easily (and I have dropped one and I carry them in metal baskets). The opening of the bottle is big enough that it’s easy to fill with water without a funnel, and so that antibacterial spray tablets fit through. The spray bottle top is good, doesn’t feel cheap and has a feature so that you can close it it and make it safe to transport, as none can be accidentally sprayed, that is also marked with little signs on the spray lid too so you don’t have to guess which way to turn it. All round great product. Great way to minimise plastic without changing your routine at all.”

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Posted 2 years ago

“Easy to use website ordering products with no problems item arrived on time will order products again”

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Posted 2 years ago

“Delivery is always very quick and easy to order.”

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Posted 2 years ago

“Nice selection of products to help live a more sustainable life. Arrived promptly.”

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Posted 2 years ago

“Fast delivery. Lovely personal note inside. Well packed. Great quality. Thank you will be back for more. Ann”

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Posted 2 years ago

“I have ordered twice from friendly turtle now. they always deliver quickly and their products are of great quality and for a reasonable price. the variety of products is very helpful.”

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Posted 2 years ago

“I bought the recyclable toothbrush heads and love them! They are just as good as the main named brands but better because I know they won't end up washed up in the ocean one day. Also found the communications with the company super friendly.”

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Posted 2 years ago

“Excellent quality dustpan and brush eco friendly”

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Posted 2 years ago

“I would give 10 stars if I could. So pleased with my purchase - just what I was looking for. After a while the trigger spray became faulty so I emailed Friendly Turtle to explain. Without hesitation they replaced the trigger sprays immediately. How refreshing to have such excellent customer service. Thank you Friendly”

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Posted 2 years ago

“Although there were issues caused by the Royal Mail strike, Carley was able to keep us posted with upbeat updates and all was eventually resolved.”

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Posted 2 years ago

“Friendly staff. Sorted out a problem with my order quickly. Would buy again.”

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Posted 2 years ago

“Great products, great service, really like all the items I purchased and makes me happy to have the choice of quality without the plastic and unnecessary waste!”

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Posted 2 years ago

“Very happy with the communication, the website is easy to use and well laid out, and the prices are comparable and competitive. The packaging is all recyclable, which makes me really happy. I will definitely be back!”

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Posted 2 years ago

“Postage was super quick and the site is very user friendly”

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Posted 2 years ago

“Fantastic and enterprising company, can't help but purchase something especially when I'm always considering eco-friendly and plastic-free alternatives. Love the concept behind all the products listed, thank you for also delivering parcels efficiently and using sustainable tape :)”

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Posted 2 years ago

“Love this company and the ethical position they are taking. Being able to recycle these products is a real step forward and how they are enabling this to happen is great!”

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Posted 2 years ago

“Great service. Quick dispatch and good communication. Very happy to have discovered Friendly Turtle for ethically sourced, Fairtrade, sustainable and beautiful products. Super happy with the jute table mats!”

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Posted 2 years ago

“Great company to deal with a fantastic ethos and very personl feel to all interactions. Also very pleased with the product I purchased which was beautifully presented. Would highly recommend.”

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Posted 2 years ago

“Found Friendly Turtle by chance on the internet… What a fantastic discovery.. EVERYTHING on the site is just perfect,. Delivery is prompt ,with gorgeous cards inside which makes your sale feel personal and welcoming to be shopping at FT .. Joining up for emails continue the personal touch .. Just the best shopping site around.. I recommend it to everyone I meet with a 5star rating.”

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Posted 2 years ago

“So so pleased with my order of diffusers. Look great, really good quality and the scents are fab”

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Posted 2 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews