Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a number of items which all arrived quickly. I did have a problem with one of the items and when I informed Friendly Turtle they replied immediately and a refund was issued. So all in all I'm a satisfied customer. Many thanks guys.”

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Posted 2 years ago

“First time shopping with Friendly Turtle and they really are friendly and welcoming. They have a lot of products to suit all your eco needs. The items I bought came packaged in an environmentally way and in good time. The items themselves are of a great quality, the shaving soap smells beautiful and leaves my skin soft. The cleaning products work very well, I like the fact that you get labels for each product so you can reuse your own bottles. Will be back to buy more :D”

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Posted 2 years ago

“Great products, a lot of fragrance free options which is refreshing as I’ve previously found it quite difficult to find such products. Pleasant correspondence through out the order process, will definitely use Friendly Turtle for my personal care purchase’s moving forward 😁”

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Posted 2 years ago

“Great experience on Friendly Turtle. Site is easy to navigate, my choices were sent nicely packaged and promptly delivered.”

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Posted 2 years ago

“Lovely products with fast delivery- thank you so much!”

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Posted 2 years ago

“Lovely ethos and service, fast delivery with 0 plastic”

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Posted 2 years ago

“I think the prices on this site are really good. If you want to reduce plastic use but money is a factor then Friendly Turtle help you to make that transition. The communication always feels personal and friendly from this family owned company.”

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Posted 2 years ago

“I've bought recyclable toothbrush heads before, but then had no easy of recycling them when I'd finished with them. Not with Friendly Turtle! They sent me an envelope so I can send them off for recycling. How brilliant is that? I'll tell you how brilliant it is. It's Friendly Turtle Brilliant! Service and follow up was also great. I highly recommend Friendly Turtle.”

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Posted 2 years ago

“delivery was super fast and the product came lovely package. The placemats and coasters are beautiful and better than we expected all at a reasonable price. We will definitely return”

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Posted 2 years ago

“Can not fault the company and surely recommend their business. The product I purchased was perfect for my needs ... dispatched quickly and arrived promptly. A good price too.”

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Posted 2 years ago

“High quality products for a good prices. Delivery was efficient. I would buy from friendly turtle again !”

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Posted 2 years ago

“Lovely toothpaste tablets. Much tidier in my bathroom and much less waste - of time struggling to get that last bit out and toothpaste because you know there is still some in there. Thank you!”

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Posted 2 years ago

“Fast delivery, item arrived very well packed, very happy. Thank you!!”

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Posted 2 years ago

“Great service and great product.”

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Posted 2 years ago

“Amazing product selection and super friendly customer service. I will absolutely be shopping at Friendly Turtle again!”

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Posted 2 years ago

“Love our charcoal water filter. Super service from Friendly Turtle.”

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Posted 2 years ago

“Fab products that make you and the planet feel good”

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Posted 2 years ago

“I would happily use Friendly Turtle again for eco-friendly gifts. Great selection, easy to order and very quick delivery.”

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Posted 2 years ago

“Excellent friendly service. First class postage, and fantastic quality product. Customer service is a high priority for Turtle Friendly. I would definitely recommend you shop with them.”

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Posted 2 years ago

“Really impressed with the speed, the quality, the price and the fact that they're recyclable! Recommend to everyone!”

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Posted 2 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews