Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience buying from Friendly Turtle, it was easy and delivered quickly.”

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Posted 3 years ago

“I love this website! Not only does it support small businesses but it has so many brilliant products which I return to buy again and again! Plus the customer service is fantastic too!”

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Posted 3 years ago

“Very easy to order and delivered very quickly. Very happy with all the products I've bought so far. The Milly and Sissy refill and reuse hand soap wash is particularly good, with the glass bottle and the hand wash you make up with water is easy and has beautiful scents. Will be a regular shopper with them.”

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Posted 3 years ago

“They certainly live up to the Friendly part of their name - I think this is the first time I’ve been made to feel part of a company’s journey. The products are very good quality and extremely well packaged using ex friendly materials. I will definitely be a return customer.”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Great Products, arrived as expected. Would order again.”

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Posted 3 years ago

“Fast and efficient service, clear and easy to use website.”

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Posted 3 years ago

“Good service, fast shipping and good selection of products”

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Posted 3 years ago

“Great products, glass spray bottles spray well, ocean savers cleaning products work well and smell great!”

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Posted 3 years ago

“Good experience. Fast shipping, great selection of products and responsive customer service.”

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Posted 3 years ago

“Friendly Turtle’s website was easy to navigate with a wide selection of eco alternative products and gifts. Delivery was quick and plastic free. Lovely high quality products - full marks from me!”

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Posted 3 years ago

“Really great to see so much choice re eco-friendly goods :)”

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Posted 3 years ago

“Couldn’t have been friendlier or more helpful. Lovely shopping with an ethical company with a personal touch. Products were great, too.”

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Posted 3 years ago

“Ordered two moisturising bars which arrived in no time. Very good service and products are lovely. Will definitely order from Friendly Turtle again.”

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Posted 3 years ago

“Hi, l have been a customer of the Friendly Turtle for about a year now and l am really happy and satisfied with their amazing products that l would highly recommend trying. The customer service is excellent and my orders have always arrived on time and in very good packaging so overall a caring company and l will continue to use them in the future too.”

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Posted 3 years ago

“An amazing one stop shop for all things eco! The delivery was super quick, all plastic free, and feels good knowing it's from a family-run business! Will definitely be buying from again and again.”

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Posted 3 years ago

“This is my second time shopping with Friendly Turtle. Both of my orders arrived quickly and safely so I'm very pleased :)”

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Posted 3 years ago

“Excellent service as usual, super fast delivery, nicely packaged and (of course) plastic free!”

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Posted 3 years ago

“Bought the electric toothbrush heads and they are excellent. Easy to order, came quickly and with the pre addressed envelope they are easy to return for recycling. I was also pleased to see that Friendly Turtle plant a tree with every order. Thank you Friendly Turtle.”

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Posted 3 years ago

“Recently placed my first order with FT and I've been very happy with my purchases. Copper cloth is so much better than a steel scourer (no rusting) and will probably outlast me!”

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Posted 3 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews