Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All your eco products in one place! Very fast and friendly service. Would recommend.”

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Posted 3 years ago

“Really quick delivery and simple order process. Felt very personal, will definitely return”

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Posted 3 years ago

“Dealing with this company was a pleasure. A query about the bath brush I wanted to buy was answered really quickly, the confirmation and delivery went like clockwork and I’m thrilled with the brush itself. Would highly recommend Friendly Turtle”

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Posted 3 years ago

“Fast delivery, nice firm electric toothbrush heads, comes with envelope to return used heads for recycling”

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Posted 3 years ago

“I’ll definitely be shopping here again, the product range is great, the prices are fair and delivery was really quick. Plus the service was great - thank you!”

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Posted 3 years ago

“I love Friendly Turtle - the ethos of the company and range of products available mean that eco-shopping is a joyful experience!”

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Posted 3 years ago

“So happy with my products. Excellent and friendly customer service and super quick delivery.”

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Posted 3 years ago

“Very fast delivery and great communication”

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Posted 3 years ago

“There was an error with my order but I received brilliant customer service to resolve the issue swiftly. The products I ordered are great & I am looking forward to ordering more items :)”

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Posted 3 years ago

“Trying to go more natural and eco-friendly so I needed a glass spray bottle. Delivery was quick, I love the product, and I'm really impressed with the packaging! So many companies sell "eco-friendly" and then use plastic packaging, but all the packaging was paper and card! Will definitely shop here again”

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Posted 3 years ago

“Loved using Friendly Turtle! Easy to navigate website and a great range of products. Super quick delivery too! Thank you, I will purchase again!”

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Posted 3 years ago

“It was a self-care package gift for a friend and she seems very happy with it!”

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Posted 3 years ago

“Excellent personal and responsive service, even in busy period leading up to Christmas. We’re more than amenable to combining postage costs across different orders and refunding difference.”

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Posted 3 years ago

“Customer service is really good, Royal Mail lost my parcel and it was dealt with quickly”

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Posted 3 years ago

“I am very pleased with my purchase. Everything is a good quality for a reasonable price.”

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Posted 3 years ago

“Great stuff, unfortunately got a faulty battery crab saver bottle but other than that all perfect thanks so much for making a difference on the British market!!!”

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Posted 3 years ago

“I've been wanting to try buying more ethical products for a while but a lot of websites have very limited items. Friendly Turtle has a wide range of products and their service and communication is great. I love the products I tried with my first order and I'll definitely be ordering again.”

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Posted 3 years ago

“Friendly turtle have so much choice and variety of eco friendly easy swaps. Great service and quick delivery. A brilliant space for all sustainable living essentials.”

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Posted 3 years ago

“Excellent choice of products and efficient delivery. So great being able to get my toothbrush heads at a fraction of the price and knowing they are recyclable, and I am doing my bit for the environment. :)”

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Posted 3 years ago

“What a lovely site! So many wonderful products, I’m so happy I found you guys! Can’t wait to order more from you. Delivery was super quick and the website is so easy to navigate. Turtle-y awesome all round!”

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Posted 3 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews