Furniture 123 Reviews

4.5 Rating 5,956 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,956 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Furniture 123 deliver? How long does Furniture 123 take to deliver? Does Furniture 123 deliver on time? How is accuracy and good condition of items delivered by Furniture 123?

Returns

How is Furniture 123 returns process?

Customer Service

How can I contact Furniture 123? How quickly does Furniture 123 resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Furniture 123.

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

How do I contact Furniture 123?

Helpful Report

(2 weeks ago)

You can contact Furniture 123 by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

92.68%

Industry Average

“ Reasonable price for trundle bed, had a couple of damaged parts but the customer service was excellent and resolved very quickly. Would recommend. ”

- Phil Raybould

“ I am very happy with the service from this store, they are amazing and respond very quickly. They are definitely my go to for sofas . ”

- Beverley Hart-Bailey

“ Excellent service and a lovely chair. So pleased with my purchase. Thank you 😊 ”

- Elizabeth

Furniture 123 Reviews

About Furniture 123:

Phone:

Location:

Customer Service - Good