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Furniture 123 Reviews

4.5 Rating 5,956 Reviews
87 %
of reviewers recommend Furniture 123
4.5
Based on 5,956 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

How does Furniture 123 deliver?
(2 weeks ago)
Furniture 123 delivers items by Courier.
(2 weeks ago)
A

Delivery - Fast

90.59%
Industry Average
Ordering and delivery was excellent and quicker than the order form suggested. Item is as described and would've been 5 stars had two of the feet not broken already, very lightweight given the size and weight of the item, this was just moving it not sitting on it!
- Paula
Absolutely delighted with my purchase - the Lyra dressing table. Looks great, and with the easy to understand instructions it didn't take too long to assemble. (Best with two people, as there's a little lifting involved.) During the ordering process I had need to call customer services who were polite and helpful. Safe delivery. Very pleased, thank you.
- Anonymous
The quality of the furniture is top notch. I am pleased with the bedframe and the tv unit I got. The delivery guys only bring the boxes 1 floor of stairs which is annoying as I had to carry them for the rest of the 2 floors but it is what it is.
- B