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Future Shop Reviews

4.9 Rating 1,001 Reviews
98 %
of reviewers recommend Future Shop
4.9
Based on 1,001 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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About Future Shop:

Future Shop is the UK’s leading specialist in high-performance AV and Hi-Fi cables, accessories, and expert guidance. Since 2005, we’ve helped thousands of customers in the UK and over 50 countries around the world get the most from their systems. From day one, our mission has remained simple: real people, real advice, no commission, just trusted support backed by knowledge. What sets us apart is the human side. We invest in people who genuinely care about what they do. Many of our advisors have been with us for years, combining technical expertise with a passion for helping customers get the most out of their systems.

Visit Website

Phone:

02089051555

Email:

servicedesk@futureshop.co.uk

Location:

Unit 5 MODA Centre,
Stirling Way,
Borehamwood
Hertfordshire
WD6 2BW

How quickly does Future Shop resolve customer queries?
(4 days ago)
Greater than 69% of reviewers feedback is Future Shop resolves customer queries within an hour.
(4 days ago)
97.74%
Industry Average
“ Above and beyond service very happy with my recent purchase ”
- David Evans
“ Great service and products at fair prices. I will return. ”
- Leo Hall
“ I had an issue with a delayed delivery with a 3rd party courier company. I emailed customer services and received a prompt detailed response with a plan of action. The next day the parcel arrived. Customer service is about how good you are when something goes wrong. Excellent support. ”
- James Lawson