Garden Buildings Direct Reviews

1.1 Rating 417 Reviews

2 %

of reviewers recommend Garden Buildings Direct

1.1

Based on 417 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 26%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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About Garden Buildings Direct:

Garden Buildings Direct manufacture garden sheds, summerhouses, log cabins, playhouses and other garden related products. We import a large number of products from Eastern Europe and Asia on top of the 120 SKU

Visit Website

Phone:

0800 169 6016

Email:

Sales@Kybotech.co.uk

Location:

Parry Business Park, Sutton-On-Trent, Newark, Nottinghamshire United Kingdom
Nottinghamshire
NG23 6QX

How do I contact Garden Buildings Direct?

Helpful Report

(3 weeks ago)

You can contact Garden Buildings Direct by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

59.52%

Industry Average

“ ⭐☆☆☆☆ Avoid this company — faulty shed, unsafe delivery, and obstructive service Ordered a BillyOh 10x8 Pent Shed from Garden Buildings Direct (Order No: GBD2256376). ”

- Kirsten Mearns

“ Customer service is awful, you'll only get put through to someone reasonable when you threaten to cancel your order by which time you'll likely be so furious it wont do any good. ”

- Anonymous

“ Terrible customer service. Missing multiple parts which have still not been resolved three weeks on. Given repeated vague assurances. Avoid this company at all costs. Atrocious. ”

- Will Howick

Garden Buildings Direct Reviews

About Garden Buildings Direct:

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Email:

Location:

Customer Service - Average