Garden Buildings Direct Reviews

1.1 Rating 403 Reviews

3 %

of reviewers recommend Garden Buildings Direct

1.1

Based on 403 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 27%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Garden Buildings Direct deliver? How long does Garden Buildings Direct take to deliver? Does Garden Buildings Direct deliver on time? How is accuracy and good condition of items delivered by Garden Buildings Direct?

Returns

How is Garden Buildings Direct returns process?

Customer Service

How can I contact Garden Buildings Direct? How quickly does Garden Buildings Direct resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Garden Buildings Direct.

About Garden Buildings Direct:

Garden Buildings Direct manufacture garden sheds, summerhouses, log cabins, playhouses and other garden related products. We import a large number of products from Eastern Europe and Asia on top of the 120 SKU’s we manufacture in house.
Garden Buildings Direct also operates a home delivery service throughout England, Scotland and Wales.

Visit Website

Phone:

0800 169 6016

Email:

Sales@Kybotech.co.uk

Location:

Parry Business Park, Sutton-On-Trent, Newark, Nottinghamshire United Kingdom
Nottinghamshire
NG23 6QX

How does Garden Buildings Direct deliver?

Helpful Report

(1 week ago)

Garden Buildings Direct delivers items by Own Driver and Courier.

Helpful Report

(1 week ago)

58.18%

Industry Average

“ 3 month on still no shed, several delivery dates have been given then changed then cancelled, supposedly they were going to deliver today but the van delivering broke down, however no attempts were made to contact us, once the delivery window had been and gone and after a phone call by us to Garden Building Direct we were then given the excuse about a broken down van. ”

- Neil Richards

“ 7 (2,863) Reviews All playhouse139 panels105 order85 delivery driver59 +6 Sort by Most relevant Newest Highest Lowest Laura Barker 3 reviews·4 photos My experience with this company has Bean awful First a shed arrived That did not fit together as the parts were not cut to the …More 1 Kevin Green 4 reviews·8 photos a month ago We placed an order with this company in February 2024 for a BillyOh Switch Tongue and Groove Pent Shed Size: 10x8 Windowed, with accessories nearly £1000 and they didn’t complete our delivery until August 2024. ”

- Laura Barker

“ Firstly, I had to email and call on a number of occasions to get an update on a delivery date, we had already been waiting 6 weeks. ”

- Paul whitehead

Garden Buildings Direct Reviews

Delivery - Average