Hamilton Gas Products Reviews

Name: Hamilton Gas Products
Rating: 4.84

4.8 Rating 8,266 Reviews

97 %

of reviewers recommend Hamilton Gas Products

4.8

Based on 8,266 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hamilton Gas Products:

We are one of the United Kingdom & Ireland's leading suppliers of gas fittings and gas equipment and have been trading for 50 years. We have a wide range of LPG and natural gas products and appliances available to retailers and the gas/plumbing and heating trade.

Visit Website

Phone:

02891461111

Email:

alastair@gasproducts.co.uk

Location:

7, Balloo Crescent, Bangor
BT19 7WP

Hamilton Gas Products 5 star review on 19th April 2026

220

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Calor gas fire , very pleased with service and fast delivery would 100% recommend”

Helpful Report

Posted 3 years ago

Thank you for your feedback Susan. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas fire and the service we provided.

Posted 3 years ago

“I paid for the express delivery but it took nearly 2 weeks to get to me I know the post was busy but I got other post from everyone else . That was my only problem very nice man fixed it for me and got delivery the next day”

Helpful Report

Posted 3 years ago

Thank you for your feedback Marie, it is very important to us. We can see that your order was placed on 13/12/22 at 19.32 which is after our 12-noon cut-off time for same-day dispatch. Your order was dispatched out from us the following day, 14/12/22, and your delivery was expected to take place on 16/12/22 as you paid for the faster delivery option. We can see from the tracking that your order was delivered 3 working days later than expected due to courier delays. A refund will be processed for the extra you paid and we apologise for the delay and any inconvenience this caused you.

Posted 3 years ago

“Excellent quality at an even better price. This gas torch at some other places was much more expensive, but with only 2m of hose, the one bought from Hamilton gas products has a 4m hose, also quite a speedy delivery.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Keith. We aim to provide all our customers with a good quality service and products at competitive prices. We are glad that you are happy with the service we provided as customer satisfaction is paramount to us.

Posted 3 years ago

“I wanted to order a thermostatic gas heater, only there was a long wait for back orders as the product would have been delivered from Italy. I decided to purchase the bluebell chic heater which arrived just over a couple of weeks ago and the gas cylinder around a week ago, it puts out a good amount of heat fairly quickly and is bigger than I imagined, hence heavier. Unfortunately, one of the casters broke when wheeling it a couple of feet away, on a solid smooth surface. This is hugely inconvenient as it was designed to be portable. I will expect the product to be replaced for a solid unit. With regards to customer service, Hamilton seemed friendly and helpful when speaking to their sales dept on the phone. Hopefully, they will be just as helpful in arranging a replacement. DPD couriers on the other hand appallingly left my heater outside on an incredibly busy road. They have no regard for your items and have a great deal to learn.”

Helpful Report

Posted 3 years ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers is very important to us. One of our Customer Service Team will contact you shortly to discuss this further, apologies for any inconvenience caused.

Posted 3 years ago

“As always first class”

Helpful Report

Posted 3 years ago

Thank you for your feedback John, it is very important to us to provide a good quality service to all our customers.

Posted 3 years ago

“Delighted with the service and the product but seems silly to supply the unit to the British market with a European regulator.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Diane. Customer satisfaction and providing a good quality service to all our customers is very important to us. One of our Customer Service Team will contact you shortly to discuss this further, apologies for any inconvenience caused.

Posted 3 years ago

“Fantastic service, best price beating other competitors and swift delivery.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Roxann, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 3 years ago

“Speedy turnaround and delivery.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Brent, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“Happy with heater but having problem in obtaining refil gas”

Helpful Report

Posted 3 years ago

Thank you for your feedback Anne. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided. We are sorry to hear that you are having issues with obtaining a gas cylinder. We do have a statement on our website regarding this as some areas are struggling to provide cylinders without an exchange cylinder. If you are still having issues, please contact our Customer Service Team and they will assist you in trying to locate one. We apologise for any inconvenience this has caused you.

Posted 3 years ago

“Very helpful customer services 👌 was very pleased with my purchase 😀.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Debra. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 3 years ago

“Brilliant product Absolutely tremendous customer services”

Helpful Report

Posted 3 years ago

Thank you for your feedback Neil. Customer satisfaction and providing a good quality service to all our customers is paramount.

Posted 3 years ago

“Very pleased with goods and speedy delivery.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“Right price, fast delivery, all good.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Chris, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 3 years ago

“Web site easy to use, super fast delivery. No hassle!”

Helpful Report

Posted 3 years ago

Thank you for your feedback Carol. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 3 years ago

“Wonderful product, wonderful service, highly recommend : )”

Helpful Report

Posted 3 years ago

Thank you for your feedback Monika. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 3 years ago

“Still not received item and no one is replying to my emails”

Helpful Report

Posted 3 years ago

Thank you for your feedback Mel, it is very important to us. Unfortunately, we were closed from 23/12/22 - 03/01/23 for Christmas. A member of our Customer Service Team will be in contact with you today.

Posted 3 years ago

“Yes, I received my order in good time and well packed, Thank you.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Martin, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“No need to ask for a review I had intended to send one already. Your service is excellent in every dept, from the helpful gentleman who took the order, the very reasonable cost, the secure packaging, the low delivery costs and the speed of delivery. In today's business climate it is a pleasure and a great surprise to encounter a supply company who really do put the customer first. Congratulations .”

Helpful Report

Posted 3 years ago

Thank you for your feedback Alex. Customer satisfaction and providing a good quality service to all our customers is very important to us, including technical support and advice from our Customer Service Team.

Posted 3 years ago

“Excellent Service Fast Shipping Thank You”

Helpful Report

Posted 3 years ago

Thank you for your feedback Mr Carlson, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“This is the second time I've ordered from Hamilton and the service on both occasions has been excellent. Good quality products at competitive prices and very prompt delivery. The website is very informative which makes ordering the correct part much easier.”

Helpful Report

Posted 3 years ago

Thank you for your feedback Keith, it is very important to us. We aim to provide all our customers with good, quality products at competitive prices and are pleased to hear that you are happy with your order.

Posted 3 years ago

Hamilton Gas Products is rated 4.8 based on 8,266 reviews