Hamilton Gas Products Reviews

Name: Hamilton Gas Products
Rating: 4.84

4.8 Rating 8,266 Reviews

97 %

of reviewers recommend Hamilton Gas Products

4.8

Based on 8,266 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Hamilton Gas Products:

We are one of the United Kingdom & Ireland's leading suppliers of gas fittings and gas equipment and have been trading for 50 years. We have a wide range of LPG and natural gas products and appliances available to retailers and the gas/plumbing and heating trade.

Visit Website

Phone:

02891461111

Email:

alastair@gasproducts.co.uk

Location:

7, Balloo Crescent, Bangor
BT19 7WP

Hamilton Gas Products 5 star review on 19th April 2026

220

Anonymous

Anonymous // 01/01/2019

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“Great service and delivery”

Helpful Report

Posted 3 years ago

Thank you for your feedback Anthony, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“Very helpful customer service over the phone and delivered very quickly. Kept up to date on progress via email. Really pleased”

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Posted 3 years ago

Thank you for your feedback Paula. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.

Posted 3 years ago

“Amazing service !definitely recommend From Ireland to wales in 2 days fab!!”

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Posted 3 years ago

Thank you for your feedback and your recommendation Michelle, it is very important to us to ensure our customers receive top quality products and excellent service.

Posted 3 years ago

“First class gas fire we would highly recommend this fire to anyone”

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Posted 3 years ago

Thank you for your feedback James. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas fire and the service we provided.

Posted 3 years ago

“Such a great company to deal with. Ordered a heater christmas week and it was delivered within 2 days. Customer service are so helpful also”

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Posted 3 years ago

Thank you for your feedback. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.

Posted 3 years ago

“Fast post good communication Would use again”

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Posted 3 years ago

Thank you for your feedback Derek, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“Excellent delivery time and product. I would like to order another one if the price is still the same. It appears you are out of stock at this moment in time. Kept us cost over the cold spell.”

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Posted 3 years ago

Thank you for your feedback and your recommendation Barry, it is very important to us to ensure our customers receive top quality products and excellent service.

Posted 3 years ago

“Excellent service. I ordered from the uk. I got a phone call asking what bottles i use and they changed the fittings to suit. This shows a company that studies there orders to ensure perfect customer satisfaction. Fast and efficient service.”

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Posted 3 years ago

Thank you for your feedback Ian. We are pleased that you are happy with our service and our after-sales via our Customer Service Team.

Posted 3 years ago

“Friendly helpful advice from staff, goods shipped in good time. 5 stars”

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Posted 3 years ago

Thank you for your feedback Martin. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.

Posted 3 years ago

“Brilliant service all round”

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Posted 3 years ago

Thank you for your feedback Janet. Customer satisfaction and providing a good quality service to all our customers is very important to us.

Posted 3 years ago

“Quick delivery, item as described. Efficient service.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“Ordered online for click and collect, and picked it up that morning. The Counter staff are very friendly and carried it out and loaded it for me. Great Service”

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Posted 3 years ago

Thank you for your feedback Simon. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Posted 3 years ago

“Great service, thanks!”

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Posted 3 years ago

Thank you for your feedback Victoria. It is very important for us to ensure our customers are provided with the highest quality of service and products.

Posted 3 years ago

“Easy to order, quick delivery, great price”

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Posted 3 years ago

Thank you for your feedback Denise. We aim to provide all our customers with good quality service throughout the ordering, dispatch, delivery and after-sales process.

Posted 3 years ago

“Great service fittings arrived as expected and ahead of time.”

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Posted 3 years ago

Thank you for your feedback Tom, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“Happy with product and delivery”

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Posted 3 years ago

Thank you for your feedback Miroslav, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“Very guick service.”

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Posted 3 years ago

Thank you for your feedback Keith, it is very important to us. We aim to provide all our customers with a top-quality service which includes the dispatch and delivery process.

Posted 3 years ago

“Absolutely stunning fire, super quick delivery”

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Posted 3 years ago

Thank you for your feedback Shaun. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas fire and the service we provided.

Posted 3 years ago

“Bought this due to increasing gas prices. However, the gas smells were giving myself and my wife headaches. Our room is very big 9m by 6m. In fact you could smell it from upstairs. I called the next working day to Hamiltons. The Customer Services man said we cannot get a refund as Gas has been passed through the appliance. He said we have to pay £20 for it to be picked up for inspection. We cannot afford this. However, he said DPD we not available until the new year. I feel we have been flogged off. We can only smell gas once the appliance is being used. I would not recommend buying this product.”

Helpful Report

Posted 3 years ago

Thank you for your feedback, it is very important to us. We can see that you phoned into our Customer Service Team on 23/12/22. We have listened to the call where our advisor explained that we would arrange a collection of the heater and it would be tested by a Registered Gas Safe Engineer. They informed you that if no fault was found with the heater then the £15.00 collection cost would be charged along with the £5.00 re-delivery charge to have the heater sent back out to you. They outlined that DPD was not taking any new collections on until the New Year as it was so close to Christmas and we were also closing on the day you made the phone call until 3rd January. A refund was not declined, it was explained that as gas had been passed through the appliance that it could not be returned and refunded under our 30-day return policy. As a fault was reported with the appliance testing would have to be carried out. All this information is on our website to ensure customers are aware of the procedure before placing an order. Our advisor advised you to send your details into our help desk and we could start the process when we re-opened after the holiday period. We have not yet received an email from yourself.

Posted 3 years ago

“Very impressed, looks a quality product, was a gift for the daughter, but was contemplating keeping it myself”

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Posted 3 years ago

Thank you for your feedback and your recommendation Chris, it is very important to us to ensure our customers receive top quality products and excellent service.

Posted 3 years ago

Hamilton Gas Products is rated 4.8 based on 8,266 reviews