Admiral Reviews

2.7 Rating 1,502 Reviews

41 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.7

Based on 1,502 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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How quickly does Admiral resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 54% of reviewers feedback is Admiral takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

69.51%

Industry Average

“ I purchased Home Insurance from Admiral very recently and found them an excellent company at providing customer service. ”

- Graeme Williams

“ Dreadful insurance company Terrible claims dept. Conflicts of interest as they insure both parties and see no problem with telling each the other has disputed lliabilty without deciding the question. Customer service (sic) lies to you They recommend their own uninsured loss recovery company to act 'fot you' against them Totally without any redeeming features DONT USE THESE IDIOTS ”

- Jeff Bell

“ Very good customer service and would recommend going with this insurer ”

- Matt Lawton

Admiral Reviews

Customer Service - Average