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AXA Insurance Reviews

2.3 Rating 1,147 Reviews
34 %
of reviewers recommend AXA Insurance
Company Reviews Questions Metrics
2.3
Based on 1,147 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Documents Delivered On-time
Greater than 27%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5

Popular Questions:

Delivery

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Customer Service

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How quickly does AXA Insurance resolve customer queries?
Helpful Report
(1 week ago)
Greater than 63% of reviewers feedback is AXA Insurance takes over a week to resolve customer queries.
Helpful Report
(1 week ago)
A

Customer Service - Good

96.15%
Industry Average
“ Their service was good ”
- Nosa Omokaro
“ Excellent quality service provided by AXA Insurance Ltd, Me and my husband both were insured by axa in Dublin, Ireland, ”
- UMMEKULSOOMADNAN AHMED
“ Really good customer service, didn’t have to wait on hold for 20+ minutes and sorted everything out quickly. ”
- Anonymous
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