“I was very pleased with the whole process. Efficent and friendly staff and the price was good compared to others I looked at. I intend to use them again next year.
.”
“Hi BG insurance,thanks very much for all your help with providing me with car insurance.
it was quick,understandable ,clear and best price.Will recommend you to all my friends.
Thanks again.”
“Hi BG insurance,thanks very much for all your help with providing me with car insurance.
it was quick,understandable ,clear and best price.Will recommend you to all my friends.
Thanks again.”
“Absolutely awful customer service! After purchasing the policy via Go Compare we received calls, emails and letters from BG requesting documents that we had already sent. It took 4 months to get Certificate of Insurance and Policy documents through after numerous phone calls and emails. Wouldn't recommend this company to anyone.”
Dear Sir/Madam
I am sorry that you have had cause to complain regarding the service received. We would like to discuss this matter further with you in order to reach an amicable solution and as such would ask if you could contact us directly on bdm@bginsurance.co.uk with your full name, address (including postcode) and client reference (if you have this to hand) in order that we may review and revert.
Yours sincerely
Samantha McGregor
“the company was appaling. I wasted time and energy to get a simple policy instigated, they lost documentation and refused to accept previouse evidense of no claimes. I would not recomend them and certainly not use them again.”
Dear Doug
I am sorry that you have had cause to complain regarding the service received. We would like to discuss this matter further with you in order to reach an amicable solution and as such would ask if you could contact us directly on bdm@bginsurance.co.uk with your full name, address (including postcode) and client reference (if you have this to hand) in order that we may review and revert.
Yours sincerely
Samantha McGregor
“was the worst insurance company ive ever been with,never gave me the right documents the reg was right on the documents but they put the wrong reg down on the system so i got pulled over and i had to go court for no insurance they tryed giving me 6points for no insurance and £700 fine,i struggled getting the right documents from bg after this so i could prove i was insured,but the court finally threw it out,i would defo not recoment them for anyone and im taking bg insurance court when my solicitors get all the information they need.”
I am sorry that you have had cause to complain about the service which you received. Unfortunately from your complaint we are unable to identify you so I would be grateful if you could be so kind as to contact me personally so that I may review your complaint, and hopefully resolve this matter for you.
Yours sincerely
Samantha McGregor
Posted 11 years ago
With reference to the above, we have responded previously, and would like the opportunity to resolve this matter and as such would ask if you could contact me directly in order that I may review and revert. Yours sincerely Samantha McGregor
Posted 11 years ago
Dear Duane
Further to my previous 2 messages, I note that we have not received a response or any further contact from you in order that we may try and resolve this matter. Therefore as we have been unable to locate your policy based on the information given on this site, and we have no open complaints of a similar nature we will be closing our file. However should you wish to discuss this matter further then please do not hesitate to contact me.
Yours sincerely
Samantha McGregor
