Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went with Carrot because it was the cheapest I could find at the time for the sort of cover that I wanted. Having said that I still feel that the premium was far too high. I haven't seen any benefits from the Rewards scheme yet and I don't understand how it works so it can't be that brilliant.”

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Posted 10 years ago

“I am very please with carrot, very simple and I like how they give you a weekly rating so you know how you are doing”

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Posted 10 years ago

“carrot insurance. a great insurance provider for any new young drivers. will an excellent reward system, carrot should be first choice for everyone. reasonable restriction, which are next to none. all they ask is sensible driving, which you get money for doing. every teen should check out carrot for their insurance. well done carrot :)”

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Posted 10 years ago

“I like carrot insurance because it is a very straight forward service no hidden agendas, plus I love the cash rewards!!! Great service”

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Posted 10 years ago

“Excellent service throughout, will surely recommend this insurance company to friends.”

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Posted 10 years ago

“It is nice to see results of my driving but sometimes difficult to know how I can improve smoothness. No matter what's do it is always up and down. I have not had use many services so it is difficult to pass judgement on much but what I have experienced so far is good.”

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Posted 10 years ago

“Excellent insurance company, giving great feedback weekly to get back cash rewards”

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Posted 10 years ago

“Regular emails are very good, feel like a valued customer.”

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Posted 10 years ago

“Carrot insurance have been great! The dashboard is easy to understand and navigate around. The customer service team at carrot are polite, helpful and efficient. Thank you Carrot!”

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Posted 10 years ago

“I would highly recommend 'Carrot Insurance' to young first time drivers. Having had insurance for over six months with Carrot i have learnt that having a black box is not as bad as it may seem.”

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Posted 10 years ago

“can't complain!!!! the only thing is the app, iv found it really hard to work out how to log in but thats no biggy because you don't really need the app”

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Posted 10 years ago

“I can't really fault them. Only I wish the quarterly rewards could be put directly in to your account instead of on the carrot credit card.”

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Posted 10 years ago

“I was really apprehensive about having the box fitted in my car at first. My insurance quote from carrot was considerably cheaper than my quotes from other insurers. I asumed there would be a catch! I was wrong! I like having the box in my car, i have the free carrot app on my phone which allows me to check my driving score and even track where my car is (handy if I've forgotten where I've parked). Ive also had my first cash reward for careful driving. I'm a very happy customer. Highly reccomended!!”

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Posted 10 years ago

“Carrot insurance are a very good company and have good rates and helps people to stay within the speed limits as not to cause any accidents.”

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Posted 10 years ago

“Carrot insurance are a very good company and have good rates and helps people to stay within the speed limits as not to cause any accidents.”

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Posted 10 years ago

“excellent customer service, reasonable quotes and prices. any queries and they respond very quickly either by phone or email. excellent would recommend.”

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Posted 10 years ago

“Hi im simon turner and im 100% happy with this insurance company i highly recomend.”

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Posted 10 years ago

“Amazing! 100% the best insurance company hands down, getting rewards for good driving, what more could you ask for?:) gives everyone a good chance to get something back for driving sensibly.:) very pleased”

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Posted 10 years ago

“i am very happy with the service provided although i have to say that recieving feedback for an enquiry is slow and i have had to ask more then once on most queries usung facebook to get any kind of response as email seems not to produce a reply. apart from that i am happy with the service.”

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Posted 10 years ago

“Very good insurance company and good prices!”

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Posted 10 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews