Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to track my driving style and performance scoregreat phone app easy to use”

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Posted 9 years ago

“really friendly customer service and very happy about the app as it helps me keep track of my driving!”

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Posted 9 years ago

“Great insurance company and great customer service! Well recommended!”

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Posted 9 years ago

“After I had my accident they have been very good in guiding me and helping me sort it out quickly and efficiently. Also the carrot card is very helpful to me. Such a great insurance company for new drivers.”

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Posted 9 years ago

“Service offered is amazing”

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Posted 9 years ago

“The cash back rewards for driving safely are great! Plus the driving scores are great to see how well you are doing or where your mistakes are.”

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Posted 9 years ago

“Easy to insure, love the young drivers policy where you can earn money back for safe driving and the guy who came to fit my black box was friendly, would definitely recommend!”

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Posted 9 years ago

“It was very easy to get a quote and to get my car insured as I was a new learner. Also they was very efficient to get my Ibox fitted as they was able to come to my work and fit it there for me so no inconvenience was caused.”

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Posted 9 years ago

“Verry happy”

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Posted 9 years ago

“Quick and easy, brilliant customer service”

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Posted 9 years ago

“The fact that I can earn money back for driving sensible”

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Posted 9 years ago

“Very good service. The black box is very precise. Getting feedback straight away is a bonus!”

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Posted 9 years ago

“Great company to have insurance though, anything I've misunderstood was easily sorted with a simple and quick phone call”

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Posted 9 years ago

“So far had very very good experience with carrot! Would/have told friends and family about the company!”

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Posted 9 years ago

“Was easy to set up, no long wait times on the phone and every member of staff was happy to help!”

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Posted 9 years ago

“Easy to insurance/ use they website. The guy you fitted my black box was lovely either though at a busy place. The app is easy to use and has everything I need on there, easier login to check a after a long journey. Couldn't say a bad word about it”

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Posted 9 years ago

“Overall excellent company, Haven't needed to phone about any issues. The customer service I have experienced was better than I expected, the man who installed my black box was very nice and friendly and when I asked questions about it he was very helpful and polite whilst explaining. The reward system for good driving is very inventive, I like how they send you a card with the money you earn loaded on to it which you can spend anywhere. The 1 and only fault I have with them if the 'usage' part, other than that excellent company. Highly recommend and have recomended to friends and family currently learning to drive.”

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Posted 9 years ago

“Best price I could find love the app have got on well with this company and just earned my first reward and brought myself some clothes I would recommend this to everyone.”

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Posted 9 years ago

“Carrot have always provided excellent customer service and I've never had an issue when trying to sort something out.”

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Posted 9 years ago

“Fantastic customer sevice, no curfews with a fantastic reward system for Learner Drivers”

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Posted 9 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews