Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carrot insurance is by what seems a brilliant and friendly company. They are the only insurance company that I know of that send you insentives day in and day out, reward you for good safe driving and don't criticize but show you how to improve your driving. Love it.”

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Posted 10 years ago

“Fantastic insurance company. Had no trouble with these. Also love the app for checking my driving progress. Friendly customer service staff every time I've phoned or emailed. Brilliant. Thank you.”

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Posted 10 years ago

“Love this insurance. And love the app as I can view all my journeys and how I did which allows me to see what I should improve.”

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Posted 10 years ago

“Nice”

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Posted 10 years ago

“Absolute amazing customer service with real people person attitudes when speaking on the phone, everything well organised and brilliant service and the cheapest quotes you can find, carrot insurance is the best hands down..no competition. Thanks for a brilliant service! Staying with carrot as long as I can.”

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Posted 10 years ago

“Very rewarding insurance”

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Posted 10 years ago

“Lovely customer interaction over phone when booking appointment for black box fitting and cheapest quote received when searching for insurance, great company!”

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Posted 10 years ago

“Cheapest insurance compare to other nd u drive gently becau of ibox that's safe for everyone”

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Posted 10 years ago

“Best insurance for young drivers!”

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Posted 10 years ago

“what i love about carrot insurance is the Find My Car button on the app. You can always track your car if like me you forget where you parked whilst shopping in town!! :)”

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Posted 10 years ago

“Very good for young drivers. Cash rewards also encourage safe, aware driving.”

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Posted 10 years ago

“I am very happy with carrot car insurance, Excellent customer service Would recommend to anyone”

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Posted 10 years ago

“Saved me a lot of money!”

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Posted 10 years ago

“Pleased with the service offered. I like how I get regular updates by email and how my driving statistics are provided easily. Overall a fantastic service and good premium.”

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Posted 10 years ago

“Wont be going with carrot again and I will NOT 100% recommend them!! When i first got my insurance, they messed uo my details, i told them on 3/4 occassions with no success on the 5 the man changed it for me with an apology . When chsnging my number plates to private that was an extra charge! (Didnt get told that when enquired) phoned a few times on problems with details and box being unaccurate but didnt get a phonecall back liked promised! Poor service!!!”

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Posted 10 years ago

“I like this insurance cuz it provide my driving style and I always try to improve by looking my dashboard.”

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Posted 10 years ago

“Excellent customer service, and always kept upto date with all the information ?I require”

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Posted 10 years ago

“Although I've had one or two problems with the box itself, the customer service is of a brilliant standard and I couldn't be happier!”

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Posted 10 years ago

“Black box isn't strict and can drive up to 40mph and still get +10 for score which means there's no disadvantage to having the box The customer service is slow waiting up to half an hour to speak to someone at time. And even when I do they were pretty useless”

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Posted 10 years ago

“Not had any problems very good customer service.”

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Posted 10 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews