Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good insures, very fair and reasonable Overall happy”

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Posted 10 years ago

“Brilliant only company to give me a 17year old a good insurance price. Feel safe with the black book knowing it can be tracked if missing and can register who crashed in to who and love the cash back”

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Posted 10 years ago

“Loved seeing my driving score so I could see how well I drove. Also loved getting cash rewards every quartile :) great insurers”

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Posted 10 years ago

“They were the cheapest i found, also always happy to help when I've contacted them, i do like the scoring side as i have found i am more speed conscience.”

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Posted 10 years ago

“Cheapest insurance i found and yet has no time restrictions, i love the fact that i can monitor how my driving is and how i can improve it to make the scores better. great insurance company.”

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Posted 10 years ago

“I was looking for the cheapest insurance with the least restrictions and although it's recorded down as a lower number on driving rating, things like driving at night and a lot aren't issues with this black box policy, in comparison to other companies 11pm-6am no driving periods. The best thing about this insurance is that if you do choose to do something they don't like you can just drive better the next day and it evens out. Very happy with this insurance.”

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Posted 10 years ago

“I love that carrot make driving affordable to younger people and give us a chance when other companies dont. I feel the monitoring system is flawed as many a time poor driving is very heavily weighted in you overall score whereas good driving isn't as weighted. There are also issues with the box where certain journeys it won't register even though they are over a mile in length. Other than this carrot is great.”

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Posted 10 years ago

“Great company, encourages me to drive safely, can do with improving the app and the way the driving scores are given.”

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Posted 10 years ago

“Cash rewards allows you to get cash back from stores although I don't think you can option for just having the cash instead of having to spend in one of the stores they said. The black box makes you aware to drive within the speed limit and to avoid harsh breaks. However, some journeys recorded does not exactly correspond to your speed limit in a particular street i.e 40km/h can sometime be recorded as a 30km/h hence your score for your speed could be -10. Cheaper for young drivers, however, the voluntary excess is quite expensive. But overall, a good insurer.”

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Posted 10 years ago

“Exilent”

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Posted 10 years ago

“Good cash rewards. My only problem would be I'd like alloy wheels and carrot do not cover any modifications.”

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Posted 10 years ago

“pros : cheap for young drivers, allright phone service. Good way to track your driving score. Cons: does not record some journeys, they sent somebody out but all he did was fiddle with the box and apparently it got sorted but score could not be retrieved. Second time apparently the car recorded an hour drive when i wasnt even in the car. Never got any solution or call back and didnt bother to keep ringing them back. The scores are always good at the start of the quaterly. Towards the end looks like the box judges harshly just to downgrade your score and you dont get a good amount of cash back. But maybe thats only me. The whole thing of driving slow and pissed off drivers behind me , curfew of 11pm which they say is not a curfew. Have 7 journeys and anything after that the usage is downgraded which i see as a load of rubbish. Apparently they box is computerised so it cannot be altered or wrong? Really? Isnt it man made? Never again would i go for it hopefullyy my insurance goes down. Oh yea i got a -10 at the start of my policy and 6 months after receiving 10 for all the following journeys its still at 9 and one of their guys told me not to worry i could get ut to a 10 within a month. Load of rubbish.”

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Posted 10 years ago

“So far my experience with Carrot has been a very possitive one. I have saved a great deal by using them compared to other insurers and would recommend them to any young driver. The only negative I would have to say is that sometimes they are really inconsistent with your driving style scores. One day you will get a +10 and the next a -10 for seemingly identical drives. Also make sure you set a high mileage limit!”

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Posted 10 years ago

“I am so glad I insured with carrot, they have been great and I really like the idea of cash rewards for good drivers ????????”

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Posted 10 years ago

“Getting the reward card was a nice bonus - easy to add top up miles and the customer service has been excellent”

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Posted 10 years ago

“Generally a good insurance company to be with, cash rewards are a wicked bonus when you need that extra fiver. Another plus is that it's got a tracking device so if you ever forget where you parked it's easy to find. Downside is that sometimes I really do question the reliability of the results that determine my driver score. I don't trust that the scoring is accurate at all, some days I feel like it's really off.”

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Posted 10 years ago

“Has a great mobile app and service has been excellent to questions. Difficult to always understand the drvsing ratings as there are many times when there seems no reason for a low score unless it is just busy traffic and this seems unfair to a young driver. However I would recommend to friends with teenagers starting to drive”

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Posted 10 years ago

“I recommend carrot to all young drivers”

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Posted 10 years ago

“Carrot insurance is wicked. I recommend to all young drivers. Customer service is helpful and kind.”

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Posted 10 years ago

“Found this a good service my friend's son is with Carrot and he had a small accident and within five minutes someone had phoned to see if he was all right.”

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Posted 10 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews