Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carrot has been very helpful and friendly throughout the whole process. I had a few issues and struggled to provide some information but carrot helped me to get the correct information over to them and have been 100% since the day i first got in contact”

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Posted 8 years ago

“It's alright”

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Posted 8 years ago

“Value for money - money back for driving safe! Excellent!”

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Posted 8 years ago

“Brilliant service , people over the phone very helpful and chatty , everything explain and clear would always recommend a friend :)”

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Posted 8 years ago

“the woman on the phone was very helpful her voice was very soothing to my ears and she helped me with my policy i forgot her name but if you get a nice woman on the phone its her oh and don't buy cars from R an L stephens in romford he's a dodgy car dealer”

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Posted 8 years ago

“Haven't had a problem with carrot, box seems to be working fine for me. I think the app is a great way to keep progress of you you drive as their is always room for improvement. As a young new driver carrot was the cheapest quote I got and so far very happy I chose them. Have had the box for a month.”

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Posted 8 years ago

“I been a custmer with carrot insurance for 7 mounths now and i have to say given all the quotes i had recived while trying to find insurance carrot was by far the cheapest. I love that there is a free app that you get on the phone which allows me to track how my driving has been going, and thanks to this i am able to see weather i am in need of improvment or not. The fact that i am giving money for good driving just motivates me that much more. The only thing i will see about it is that the app marks you and speed,smoothness and usage. Which speed and smoothness i know exsactly what that is lol. But the usage it doesnt give me any information reference what it means by marking the usage!! ......other than that i would highly recommend this company to anyone.”

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Posted 8 years ago

“My daughter was insured with carrot and in my 25 years of driving I have never known such a shoddy company.”

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Posted 8 years ago

“Cracking service overall!”

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Posted 8 years ago

“Good insurance”

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Posted 8 years ago

“It had allowed me to keep a track on my driving, as a young driving it's helped improve my observations skills.”

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Posted 8 years ago

“Good customer service after my bump”

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Posted 8 years ago

“I am extremely happy with the service iv received... Friendly and helpful staff to”

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Posted 8 years ago

“I am really happy with the customer service it is exerlent and the are always so kind and help full also they have never let me down when I have needed them I would highly recommend carrot insurance to all my friends and family and anyone really no other insurance company better”

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Posted 8 years ago

“Carrot insurance was the best choice I've made, they're cheap to insure new drivers, the people who installed the I-box were quick and efficient and I have become a better driver with my I-Box monitoring my perfomance of every drive.”

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Posted 8 years ago

“The rewards and good customer service”

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Posted 8 years ago

“Great app and parents love the find my car part! Score seems low even when sticking to the speed limits”

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Posted 8 years ago

“It made me happy because I get money back and quite a bit of money, which is great considering not many insurance companies do this.”

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Posted 8 years ago

“Motivated to drive better to earn more rewards”

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Posted 8 years ago

“They were very helpful and kind whilst applying for the insurance, the blackbox isnt so dreadful that people make it out to be as its encouraging you to drive better as you receive cash rewards!”

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Posted 8 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews