Carrot Insurance Reviews

Name: Carrot Insurance
Address: 98 Liverpool Road, Formby, Liverpool
Rating: 3.82

3.8 Rating 3,599 Reviews

71 %

of reviewers recommend Carrot Insurance

Company Reviews

Questions

Metrics

3.8

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 79%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

0208 629 3308

Email:

carly.lilley@carrotinsurance.com

Location:

98 Liverpool Road,
Formby
Liverpool
L37 6BS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to see everything that you do!”

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Posted 9 years ago

“Carrot insurance is a great insurance provider for first time drivers. They offer great rewards for those that drive correctly and they are very fair with their scores! The staff are very friendly and helpful and do their best to answer any enquiries or worries you may have with the telematics box, i plan to stay with this insurance provider in the future :)”

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Posted 9 years ago

“Received my carrot card and was able to use it straight away thank you very much great insurance company”

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Posted 9 years ago

“Easy to see how I am doing”

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Posted 9 years ago

“keeps me on track”

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Posted 9 years ago

“Carrott are the worst insurance company I've been with. Would not recommend them at all.”

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Posted 9 years ago

“So far so good! :)”

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Posted 9 years ago

“Really simple and easy to use, always kept in the loop and know what is going on”

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Posted 9 years ago

“The app is great to track my driving scores and rewards!”

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Posted 9 years ago

“Makes being a new driver more rewarding ????”

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Posted 9 years ago

“App is great for monitoring driving score and the find my car feature is actually incredibly useful. One thing I would say is that the weightings of different scores seems to be a little unfair, I got a few low ones and the rest are almost 10/10 and my drivers score is only 5/10 overall.”

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Posted 9 years ago

“easy to track my driving style and performance but not sure how to log in to the app”

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Posted 9 years ago

“Carrot insurance is great, carrot card is a good bonus even though I haven't had mine yet, however I keep getting my usage knocked down and I'm not sure why? However great and have had good relationship with insurer”

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Posted 9 years ago

“They turned up late to fit my box and the bloke said my rear lights were modified and went anyway after not fitting it. I was therefore threatened with emails several times that my policy would be cancelled but after ringing them for several hours trying to get through, I was eventually told my lights weren't modified! So they came back a week after and installed it. Wasted an awful lot of hours of my life waiting and trying to contact them. Not satisfied.”

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Posted 9 years ago

“Always so helpful on the phone and make everything clear and easy for me as a first time driver. :)”

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Posted 9 years ago

“+ The fact that you are able to receive cash rewards for driving well is a great incentive for any young driver. - 'Usage' is very inconsistent and continuously changes day by day even though the majority of the time I am driving at the same time and the same route too. I also think that it is unfair to be marked down due to the time at which you drive because sometimes you cannot help driving later on in the evening. - 'Smoothness' is also very inconsistent - despite driving well and carefully this is continuously changing and I am unsure to why. ~ In the future I would perhaps like more detail into the reasons of my scoring, such as: harsh braking/acceleration, fast cornering etc. But overall I have been very pleased with the black box - no brainer to use Carrot as your young driver insurance company because not only do you save money, you can also earn money back.”

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Posted 9 years ago

“easy to track my driving style and performance scoregreat phone app easy to use”

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Posted 9 years ago

“really friendly customer service and very happy about the app as it helps me keep track of my driving!”

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Posted 9 years ago

“Brilliant insurance company, great idea getting cash back on how well you drive, highly recommend.”

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Posted 9 years ago

“The fact that I can earn cash back from driving well.”

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Posted 9 years ago

Carrot Insurance is rated 3.8 based on 3,599 reviews