Dial Direct Reviews

4.3 Rating 3,323 Reviews

84 %

of reviewers recommend Dial Direct

Company Reviews

Questions

Metrics

4.3

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

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How quickly does Dial Direct resolve customer queries?

Helpful Report

(1 week ago)

Greater than 78% of reviewers feedback is Dial Direct resolves customer queries within an hour.

Helpful Report

(1 week ago)

96.85%

Industry Average

“ Dial Direct are a great company. I have only been using them for the last two years and found them very easy to deal with. They give a good service and are very competitive in their pricing. I would recommend them to anyone, you will not do better. ”

- Clive

“ Great service from the team as usual ”

- Anonymous

“ Insured with them previously and found the service to be to my liking therefore renewed. ”

- Martin Reid

Dial Direct Reviews

Customer Service - Good