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First Alternative Reviews

3.7 Rating 240 Reviews
68 %
of reviewers recommend First Alternative
3.7
Based on 240 reviews
Customer Service
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“Dealt promptly and efficiently with claim”
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(Car Insurance) - Posted 6 years ago
“fear,friendly ,qicly,the best !”
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(Car Insurance) - Posted 6 years ago
“Couldn't find fault with them, only thing I can say disappointment no paper cover documents”
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(Car Insurance) - Posted 6 years ago
“Absolutely disgusted by this company I have supposedly had an automatic renewal email, which I have to date not received with a quote for my car insurance nearly double of what I paid the year before. I have not had a claim or speeding fine so I have no idea why. Scanning my accounts I realised that large monthly payments have been automatically deducted without my consent (although the argument is that I gave consent to this a year ago when I took out the policy!!!) Absolutely disgusting and cannot believe that this is allowed. Now I am being asked to pay £35 to cancel the ridiculously priced policy and some sort of legal cover they apparently paid upfront of which I have no paperwork trail of that I ever agreed to! Avoid at all costs!!!!”
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Posted 6 years ago
“Easy to deal with and problems resolved quickly when trying to sort out my no claims discount”
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Posted 7 years ago
“Good customer services”
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(Car Insurance) - Posted 7 years ago
“would recomend to any one”
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Posted 7 years ago
“Very good company very happy to b with you would recommend them to any one”
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(Car Insurance) - Posted 7 years ago
“Hi I head insurance but really bad service when I head accident I give them all evidence energy claim seattle in 10 month But car claim seattle after 2 years but now they not paying my excess fee . Service is bad 00000”
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Posted 7 years ago
“Straight forward insurers. I like it.”
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(Car Insurance) - Posted 7 years ago
“I would recommend first alternative to everyone who drives.THEY are very friendly and helpful nothing is to much trouuble..I have had no problem with my policy.definitely worth a try.”
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(Car Insurance) - Posted 7 years ago
“Through go compare no problem then online to First Alternative for my car insurance easy application no problems after payment received then documentation followed. Will again use for renewal of car insurance in July. Good service all round”
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(Car Insurance) - Posted 7 years ago
“Fast, efficient, good value for the money”
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(Car Insurance) - Posted 7 years ago
“I've never had a problem with my policy”
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(Car Insurance) - Posted 7 years ago
“Very helpful and professional honest guidance and advice.”
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Posted 7 years ago
“Very helpful service on time recovery”
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(Car Insurance) - Posted 7 years ago
“Spot on with me so far but i haven't put a claim in so i cant really rate them on that”
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(Car Insurance) - Posted 7 years ago
“Good company if they can beat my next renewal i will stay”
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(Car Insurance) - Posted 8 years ago
“Amazingly for an insurer I can only provide positive comments! Each time I have called they have dealt with me so efficiently and even when i had a claim it was so simple and fast; no issues at all.”
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Posted 8 years ago
“great customer service , easy to buy online”
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(Car Insurance) - Posted 8 years ago
First Alternative is rated 3.7 based on 240 reviews