“Absolutely disgusted by this company
I have supposedly had an automatic renewal email, which I have to date not received with a quote for my car insurance nearly double of what I paid the year before. I have not had a claim or speeding fine so I have no idea why. Scanning my accounts I realised that large monthly payments have been automatically deducted without my consent (although the argument is that I gave consent to this a year ago when I took out the policy!!!) Absolutely disgusting and cannot believe that this is allowed. Now I am being asked to pay £35 to cancel the ridiculously priced policy and some sort of legal cover they apparently paid upfront of which I have no paperwork trail of that I ever agreed to! Avoid at all costs!!!!”
“Hi I head insurance but really bad service when I head accident I give them all evidence energy claim seattle in 10 month
But car claim seattle after 2 years but now they not paying my excess fee . Service is bad 00000”
“I would recommend first alternative to everyone who drives.THEY are very friendly and helpful nothing is to much trouuble..I have had no problem with my policy.definitely worth a try.”
“Through go compare no problem then online to First Alternative for my car insurance easy application no problems after payment received then documentation followed. Will again use for renewal of car insurance in July.
Good service all round”
“Amazingly for an insurer I can only provide positive comments! Each time I have called they have dealt with me so efficiently and even when i had a claim it was so simple and fast; no issues at all.”
“Wouldn’t recommend, when you have to make a claim after 18 years of paying insurance they won’t pay you what your car is worth! What have I paid insurance for? Ask them to repair the car instead and their reply is well it will cost double of what we are offering to pay out! Exactly my case.... bad accident near fatal and can’t even get what my car is worth, to replace it like for like.....RIP OFF. I wouldn’t trust them with my life yet alone my car insurance”
