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First Alternative Reviews

3.7 Rating 240 Reviews
68 %
of reviewers recommend First Alternative
3.7
Based on 240 reviews
Customer Service
Communication Channels
Telephone

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“"The price for a new car to take over my existing vehicle with only 2 months insurance left to pay was too high compared with elsewhere. I asked how much to cancel and was told it wouldn't cost anything. (on the phone recorded calls) Only to receive an email few days later saying I owe money. Having known this I wouldn't have cancelled the policy lost a full yrs no claims and ended up paying for it. Very unfair poor service. "”
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(Car Insurance) - Posted 4 years ago
“Alwful wrote my car off .. still waiting to be paid out 6 months later … constant lies that Monet has been sent .. looking at court proceedings now”
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Posted 4 years ago
“"My wife was involved in an accident and it was sorted out with no fuss very pleased "”
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(Car Insurance) - Posted 4 years ago
“Disgusting Awful DO NOT USE THEM. They lost my car for 9 days then had to phone me and ask me where it was, it then went to a garage three days later i phoned the garage who had been told that it was written off. Its now16 days without a car and I am waiting on the phone now 1hr 30 minutes for the 3rd time calling over 2 days. If I wanted a quote they would have answered within a few minutes as I said disgusting I would never use this company again or there sister company Esure 👎👎👎”
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Posted 4 years ago
“"Got a fantastic price for my car insurance , hope to get a great price again , i havent had to claim so cant comment on that "”
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(Car Insurance) - Posted 4 years ago
“"They are competitive in cost and easy to talk too once you get through on the phone . App 20 min wait "”
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(Car Insurance) - Posted 4 years ago
“"Competitive prices and easy to buy.\r\nAdded business insurance without any hassles."”
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(Car Insurance) - Posted 4 years ago
“"So far good"”
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(Car Insurance) - Posted 4 years ago
“"Competitive price for policy. Fortunately no claims on policy needed so unable to comment on this service."”
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(Car Insurance) - Posted 4 years ago
“"Only had 1 year but seem to be 100% , No problems. Looking forward to a good quote this year ."”
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(Car Insurance) - Posted 4 years ago
“"Very good value and easy to purchase very happy customer "”
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(Car Insurance) - Posted 4 years ago
“"An easy on-line application and excellent service "”
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(Car Insurance) - Posted 4 years ago
“"Have not had to talk to first alternative."”
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(Car Insurance) - Posted 4 years ago
“"No issues, as you would expect a company to be"”
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(Car Insurance) - Posted 4 years ago
“"I don't claim "”
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(Car Insurance) - Posted 4 years ago
“"Trying to talk to someone is ridiculous "”
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(Car Insurance) - Posted 4 years ago
“"No problems with them it depends on renewal price if I stay or go"”
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(Car Insurance) - Posted 4 years ago
“"Not easy to get through and talk was kept holding twice for 30 minutes "”
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(Car Insurance) - Posted 4 years ago
“"All good no problems at all great service thanks "”
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(Car Insurance) - Posted 4 years ago
“"Very good "”
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(Car Insurance) - Posted 4 years ago
First Alternative is rated 3.7 based on 240 reviews