Halifax Insurance Reviews

Name: Halifax Insurance
Rating: 2.66

2.7 Rating 457 Reviews

43 %

of reviewers recommend Halifax Insurance

Company Reviews

Questions

Metrics

2.7

Based on 457 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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security@halifax.co.uk

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Halifax Insurance 5 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called monday morning after having my car stolen with my house keys in, had my locks changed by 5pm same day. Cant complain.”

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Posted 8 years ago

“Very good no nonsense policy”

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(Car Insurance) - Posted 10 years ago

“The one thing was when I moved into my house in Sept2013 they sent my renewal to my old adress and because it was not pass onto me they took the money out of my bank account (though they had my new address and the insurance was for my new address, but I got the money back.”

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(Home Insurance) - Posted 10 years ago

“As experienced with all types of insurance you can no longer rely on renewing a policy without attacting an higher premium. In the past we have just simply paid up - however this no longer applies and it pays to shop around for a number of services, car and house insurance and utiity suppliers. It is well worth it and I am more than satisfied with the deal struck with the Halifax for my car insurance,”

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(Car Insurance) - Posted 10 years ago

“Straightforward”

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(Car Insurance) - Posted 10 years ago

“Relatively quick and painless, happy customer......”

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(Home Insurance) - Posted 10 years ago

“Cover was competitive with a reputable name”

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(Home Insurance) - Posted 10 years ago

“There was a hiccup at the beginning of the period of cover when I realised I had no cover note for my son - and myself to show our cover on the car if we were stopped by the police. However that was quickly resolved - but the rest O.K. and I am going to be interested in their cover fee for the new insurance in a few month's time.”

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(Car Insurance) - Posted 10 years ago

“friendly and efficient”

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(Home Insurance) - Posted 10 years ago

“good service”

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(Car Insurance) - Posted 10 years ago

“efficient when made enquiries.”

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(Home Insurance) - Posted 10 years ago

“SIMPLE ONLINE POLICY WITHOUT ANY FUSS OR BOTHER”

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(Car Insurance) - Posted 10 years ago

“Insurance applications should be made plain and simple to apply for, and easy to understand, and not complicated.”

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(Home Insurance) - Posted 10 years ago

“The direct debit was not set up on the date requested through comparison site so I ended up paying it off half way through”

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(Home Insurance) - Posted 10 years ago

“A1 provider”

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(Car Insurance) - Posted 10 years ago

“No problems occured”

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(Home Insurance) - Posted 10 years ago

“OK”

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(Home Insurance) - Posted 10 years ago

“They charge £25 admin every time you want to make an adjustment and when I queried something i was told it couldn't be done even though every other company l have been with have found it no problem”

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(Car Insurance) - Posted 10 years ago

“SO FAR SO GOOD..THE TEST WILL BE A. HOW THEY REACT SHOULD I HAVE A CLAIM B. WHAT THE RENEWAL PRICE WOULD BE IF I NEVER MADE A CLAIM”

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(Home Insurance) - Posted 10 years ago

“Good value for money”

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(Home Insurance) - Posted 10 years ago

Halifax Insurance is rated 2.7 based on 457 reviews