Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.33

3.3 Rating 1,960 Reviews

57 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 1,960 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very professional ,helpful and knowledgeable”

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Posted 5 years ago

“Fantastic price and customer experience is great.”

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Posted 5 years ago

“Excellent service, excellent prices, cover new drivers, Blackbox does not restrict driving overal excellent company have now renewed my insurance with them again .”

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Posted 5 years ago

“Efficient friendly knowledgeable”

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Posted 5 years ago

“Really easy to renew as didn?t need to do anything unless I wanted to make changes and also gave me a really good price”

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Posted 5 years ago

“Great renewal price and low compulsory excess”

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Posted 5 years ago

“Excellent price, fab service, happy intelligent staff”

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Posted 5 years ago

“I have never had any issues with them and I have just renewed for my second year of insurance with them after securing a 50% saving on my first year due to my good driving record. I shopped around and no one can offer me a quote anywhere near Hastings SmartMiles so it is an absolute no-brainer. Their customer service team are always really easy to get hold of over the phone and are always really friendly and efficient at dealing with any queries. I don't even mind having a black box as I barely even think about it. The only thing that restricts me slightly is the 10pm curfew but I don't drive after 10pm very often so my record is still above 90%. I would definitely recommend Hastings SmartMiles to any young person looking for affordable insurance.”

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Posted 5 years ago

“Good communication. Good app to track your driving. Went over a very deep pothole once and they rang me to check I hadn?t been in a crash and was ok which I thought was fantastic, especially for young drivers. They even waited until I had parked. They did automatically renew insurance though so be careful however if you ring within 14 days they cancel it with no issues”

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Posted 5 years ago

“Amazing ?”

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Posted 5 years ago

“A very helpful, capable, professional company, with really good rates!”

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Posted 5 years ago

“Very helpful and efficient, was never kept on the phone for longer than needed, very good customer service skills.”

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Posted 5 years ago

“I would recommend them again. No problems at all with the service and good communication with updates and problems”

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Posted 5 years ago

“Really easy great price”

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Posted 5 years ago

“Really recommend! So easy to use and really knowledgable”

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Posted 5 years ago

“Excellent customer service and easy to access online.”

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Posted 5 years ago

“Brilliant service, offer a lot of time and support and are reasonably priced.”

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Posted 5 years ago

“The box is very sensitive for acceleration, but its still easy to maintain a high score with one area being low. Customer services were always very helpful.”

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Posted 5 years ago

“Price and information is excellent”

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Posted 5 years ago

“Had Hastings for a year now and it?s brilliant. I got a 100 on my black box score which led me to getting a cheaper quote for my new policy. Would highly recommend if you are a new driver.”

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Posted 5 years ago

Hastings Direct Smart Miles is rated 3.3 based on 1,960 reviews