Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,005 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t understand all these bad reviews. I assume they’re just people blaming the app for their own poor driving. If you drive well and courteously over time you’ll have a good score.. those who have a bad score will blame the app. It’s never their fault! I’m constantly striving to get a better score and it makes me a better driver and therefore safer for everyone. Recommend his highly.Anyone reading this..take no notice of the bad reviews given by people who don’t like their poor driving being called out!”

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Posted 8 months ago

“I love it. Always striving the perfect score. It’s made me a better driver. Phone is always away in glove box.”

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Posted 9 months ago

“I have had this for 3 months now and I have to be honest I think it’s great am 37 when I brought my new car my insurance quotes was stupid then this came up saved me 400 quid to be honest I was sceptical at 1st as drive up and down the motorway each day for work am still on 94 points out of 100 so I don’t think that is bad at all if it makes my insurance cheaper next yr I wud be happy to carry on with it”

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Posted 1 year ago

“So far, one month into this insurance package, I have a 100% score, so I guess my driving is acceptable! The policy saved me around £500 on the quoted annual review, that, I think, is a fair reduction for good driving I am 66 and have many years of experience, so if people of my era complain, I guess they are doing something wrong!”

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Posted 1 year ago

“Reading these negative reviews from poor drivers complaining about low scores are hilarious! Dangerous drivers never think they are dangerous! I’ve been using it for twelve months and have a score of 97. I really like the app and personally think all car insurance should use this device because it makes you drive more carefully.”

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Posted 1 year ago

“Excellent The service was excellent I'm well satisfied”

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Posted 3 years ago

“Amazing service and great customer service received from these guys.”

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Posted 3 years ago

“Ive had no problems with the blackbox scored 100 every journey, wondering how long do you actually keep the blackbox until hastings say you can stop using it?”

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Posted 4 years ago

“Good service and good options for younger drivers. Would recommend as a first time insurance company.”

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Posted 5 years ago

“This was a great choice for my daughters first insurance and by far the cheapest quote. We are coming up to a year now and her score is 98 out of 100. Most of the bad reviews for this product are by young men or their mothers claiming their driving is being wrongly represented. Let me assure you, when mummy is not there, those boys are trying to race me at traffic lights, breaking the speed limits, taking corners and braking too fast and driving too much after 10 pm. When mummy asks them about why their insurance is cancelled or their renewal is higher “ It wasn’t me mum, the black box is recording it wrong “ Anyway, just to recap..... if you are a genuinely compliant driver, this insurance is top notch !”

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Posted 5 years ago

“Great insurance company. Helped me increase my miles for as little as 79 pence.”

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Posted 5 years ago

Hi Laura, Thank you so much for your 5* review, we appreciate it! ~Lillie

Posted 5 years ago

“Good”

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Posted 8 years ago

“It's amazing! Good price for the first year and excellent price for second year! Had no problems and has excellent customer service! I had a blonde moment and the last on the phone was polite and laughed with me while I figured out i was being silly! Approached lovely on the phone! Excellent”

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Posted 6 years ago

“Highly recommend your service as the policy is just so well fit to all my requirements.”

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Posted 6 years ago

“Seamless service at a great price! Thanks”

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Posted 7 years ago

“it didnt take too long to update the file for the new years insurance”

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Posted 6 years ago

“Quick easy black box easy to install great app cost of insurance went down as a result and great customer service”

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Posted 6 years ago

“Quick and easy to renew - I was dubious about whether my rating would have an impact on my renewal price but I was very pleasantly surprised as it was cut by 2/3!! Good to know my safe driving paid off ?”

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Posted 7 years ago

“Great”

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Posted 7 years ago

“Always easy to get hold of on the phone and very helpful. Never had any problem and all for a reasonable price.”

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Posted 6 years ago

Hi William,Thank you so much for your 5 star review. It's great to know that you have found it easy to contact us and that you feel our pricing is reasonable. Thank you for insuring with us.~ Amber

Posted 5 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews