Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.29

3.3 Rating 2,005 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,005 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The renewal price for my second year was excellent and proves if you drive correctly with the box fitted, you will get a great reduction the following year.”

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Posted 7 years ago

“From first taking out the policy and being advised of the correct policy and fitting the box (which was straight forward) I have no complaints whatsoever. Also for this years renewl policy was an absolute pleasant surprise with the reduction in cost and again happy to have the box fitted for another year”

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Posted 7 years ago

“Hastings renewal process was quick easy and a great price!”

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Posted 7 years ago

“Very easy to use and get involved with”

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Posted 8 years ago

“service excellent from inception and renewed policy smartmiles gives people who drive carefully and reward them for doing so unlike other companies”

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Posted 6 years ago

“Dropped my renewal price by over ?1000”

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Posted 7 years ago

“Very good price and cover”

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Posted 8 years ago

“Prompt”

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Posted 8 years ago

“Everything was very easy.”

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Posted 6 years ago

“I had a very friendly lady help me, I believe her name was Sarah. Very professional and very friendly :)”

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Posted 8 years ago

“A fabulous product, no problems and easy to keep track of driving score through the smart miles app. Would definitely recommend”

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Posted 7 years ago

“Amazing insurer, call centres were always helpful and friendly. Only fault I would say is when using the dashboard it was hard to try rebuild my score up, and I didn?t get penalised too much for driving at night.”

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Posted 7 years ago

“Amazing! Super helpful and sweet!”

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Posted 7 years ago

“They are really helpful when discussing the policy and making sure I have the right cover without pushing me to have a better policy than I need”

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Posted 8 years ago

“Clear and efficient communication received towards my insurance renewal quote, as I joined Hastings and had the telematics box fitted a year ago, and I couldn't be happier with my reduced premium!”

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Posted 7 years ago

“Had a message 10 mins before arrival, quick and easy service. Friendly member of staff.”

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Posted 7 years ago

“Excellent value for money for a young driver of eighteen who has recently passed her test!!...Best price and service having being sent a black box within days..hassle free and highly recommended.”

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Posted 8 years ago

“I?ve been insured with you for five years always been good value. Only cancelling because selling the car and not replacing at the present time”

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Posted 6 years ago

“Hassle free service! I have been with Hastings for a full year and have renewed with them too, fantastic customer service, never had any issues with my black box or mileage, also gained a good driving score which resulted in my renewal discount at 50% what I paid the first year! Brilliant value for money would absolutely recommend!”

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Posted 7 years ago

“Wasn't impressed at first as son had to pay nearly 1800.00 for first year car insurance. I must say over the year he drives better than I do . Was dreading this years renewal but couldn't believe my eyes ... most hard work and careful driving goes to son at 89% out of 100 his premiums went down to ?520.00 amazing. Not only great savings think it's a safety issue having a black box fitted as boys will be boys without it .Would highly recommend totally”

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Posted 7 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,005 reviews