Hastings Direct Smart Miles Reviews

Name: Hastings Direct Smart Miles
Rating: 3.28

3.3 Rating 2,014 Reviews

56 %

of reviewers recommend Hastings Direct Smart Miles

3.3

Based on 2,014 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Hastings Direct Smart Miles 1 star review on 12th July 2024

James

Hastings Direct Smart Miles 5 star review on 29th September 2023

Jason Major

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hastings have me a very competitive renewal price and made it simple to and hassle free to renew with them.”

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Posted 8 years ago

“Helpful service, worth the money”

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Posted 7 years ago

“Good set up and dashboard display. Easy access. Advice and instruction when given over phone is always comprehensive and knowlegable. Great customer service.”

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Posted 8 years ago

“It's great for a new driver and keeps track on your driving one thing I don't like is the fact that when you want to come off smart miles you have to pay to take the black box off your car”

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Posted 9 years ago

“When I called the customer service telephone number I was happy with the response and help I received. I can't recall the agent I spoke to but he was very helpful. Overall a great service.”

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Posted 9 years ago

“everything except the price for the renewal quote which was higher than the previous year despite that they rated me as a very good driver with a good score.”

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Posted 8 years ago

“Easy to renew policy. Has no problem Very good service”

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Posted 8 years ago

“This is my second year with Hastings Direct SmartMiles and the first time, in a long time, that I?ve autorenewed my car insurance. From price, to box installation, the easy to use Dashboard and email communication, I have been nothing but impressed with the quality of service. Highly recommended.”

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Posted 8 years ago

“Hastings are always soo helpful and friendly over the phone and always eager to go extra mile (mind the pun). Through having a telematics box I saved over ?600 at renewal which was more than half of my first year insurance!!”

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Posted 8 years ago

“Prompt helpful and friendly”

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Posted 9 years ago

“Fantastic, rewards loyal customers couldn't find a better quote anywhere”

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Posted 9 years ago

“Yes as happy with the annual renewal premium and is considerably less than other insurers quoting through price comparison sites , Hastings was more than ?100 lower than other providers which I?m very pleased about , it had saved me changing and getting another telematics box installed.”

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Posted 8 years ago

“easy no fuss, results positive.”

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Posted 8 years ago

“Really friendly and helpful telephone operators that aren?t just trying to get money out of you. Would recommend again definitely!”

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Posted 8 years ago

“Always phone to enquire about queries I have and they?re so helpful and happy to be on the phone to you, I normally only phone to ask about my box?s assets or how to set up the app on my phone and they?ve always been brillaint at explaining and great customer service skills”

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Posted 8 years ago

“They have dashboard checking system and it helps me a lot”

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Posted 9 years ago

“Great service, no fuss.”

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Posted 8 years ago

“Very good price and value for young drivers.”

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Posted 8 years ago

“Very good on there customer service and correspondence always helpful and very happy on the phone.”

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Posted 8 years ago

“Great service, really clear information”

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Posted 8 years ago

Hastings Direct Smart Miles is rated 3.3 based on 2,014 reviews