Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.79

4.8 Rating 897 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

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Metrics

4.8

Based on 897 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A gentleman called Ian helped me on both phone calls I mad regarding my insurance. He was both pleasant and helpful and nothing was to much trouble”

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Posted 2 years ago

“Excellent customer service from a guy call Ian Quinn, we well out of his way to help me as much as possible, great communication and followed up with everything he said. 10 out of 10”

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Posted 2 years ago

“the gentleman on the phone was absolutely wonderful, did the best he could and made it such a simple process, even had a good sense of humour,”

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Posted 2 years ago

“Was easy to talk too best conversation and funny conversation I’ve had since I have been driving for 15 years. Big thanks to Ian top man thank you wish they was all like you mate”

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Posted 2 years ago

“Ian was very friendly and helpful throughout the conversation, thank you.”

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Posted 2 years ago

“Ian was very helpful and patient exploring all types of insurance options for me. Thank you Ian!”

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Posted 2 years ago

“Ian quinn is an absolute legend i came up against a problem trying to process a payment and he solved it he went above and beyond what a guy.👍”

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Posted 2 years ago

“Ian was very helpful and professional when I recently insured my van. I would recommend any one to use his company. Phil Thompson”

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Posted 2 years ago

“Excellent customer service from Ian , nothing was to much trouble, very helpful and knowledgeable. Keep up the good work .”

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Posted 2 years ago

“Knowledgeable person & sorted it out. Would recommend… so far!”

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Posted 2 years ago

“I am very pleased n happy with the service I received from the insurance factory. Ian Quinn was absolutely brilliant, Ian showed true mannerism,kindness and professionalism in helping me set up my insurance policy. He is a massive asset to your business,he’s friendly nature made him very easy understand and put my mind at rest from the beginning of my call.thank you insurance factory,no doubt the insurance company I’ve ever dealt with.”

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Posted 2 years ago

“Ian was simply delightful and very professional. Extremely helpful and some of the best customer service in this space. Thanks Ian!”

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Posted 2 years ago

“Helpful, Ian on sales went above and beyond to secure me car insurance. Really professional and easy to talk to and get things done, which is exactly what you want when trying to buy car insurance.”

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Posted 2 years ago

“Ian was really helpful, friendly and not pushy in the slightest. A very good experience!!”

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Posted 2 years ago

“The person I dealt with my amazing, polite and friendly. I feel as though he went above and beyond! That man deserves a raise! Truly happy and will recommend”

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Posted 2 years ago

“Ian dealt with my new insurance cover via my partner on the tel due to my hearing loss..It wasn't a straight forward policy for him to complete to go to the underwriters with..Handled without stress or fuss..Recommended.”