Insurance Factory Limited Reviews

4.8 Rating 897 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 897 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Great service from Insurance Factory. Good communication, friendly and perhaps the overseen element, genuinely interested.
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Posted 2 years ago
Good customer service getting a policy
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Posted 2 years ago
Ian was brilliant. Got me a great deal and even spoke to me when they were closed and called me back when my battery unexpectedly died. Great guy thanks Ian 5 stars
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Posted 2 years ago
First I have to say who I deal on the phone he was a professional very kind and he has very good customer service and this company surprise me
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Posted 2 years ago
Ian quinn was fantastic to deal with, very helpful & made the whole experience a simple task, I normally don't like changing insurers etc, but Ian made things so easy, very professional patient with any questions, I would highly recommend Ian to anyone, top man
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Posted 2 years ago
I had Ian deal with my insurance requirements and would not hesitate to recommend him. Very helpful, professional and relaxed. Nice chap even though he’s a Villa fan.
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Posted 2 years ago
Ian Quinn was amazing,I’ve spoken to many insurance brokers over the last 30 years n Ian stood out immensely, Thanks to his professionalism n easy going nature my experience of setting up my insurance policy was memorable, What an amazing genuine fellow he was and very helpful, He made everything very simply and easy to understand most importantly his manner was impressive, Top man and a great asset to your business,I would recommend Ian Quinn to any of my friends,great service, Thank you
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Posted 2 years ago
Iain was a great help and a pleasure to talk to on the phone...his positive energy helped soften the blow on the insurance cost :)
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Posted 2 years ago
Iain made the whole experience very pleasurable rather than an ordeal
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Posted 2 years ago
Very helpful competitive price & good cover.
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Posted 2 years ago
Ian made the telephone call less stressful and took away any worries or concerns I had going into the call. He settled my anxiousness about my conviction and worked with me amazingly to help find the best price/deal. He was FAB
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Posted 2 years ago
Very good and very helpful
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Posted 2 years ago
Very good and precise Thank you
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Posted 2 years ago
Ian was super efficient, really refreshing to speak to someone who cared about the service and product. Huge thank you
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Posted 2 years ago
Helpful and happy service
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Posted 2 years ago
10 out of 10 Ian was really nice an helpful top service
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Posted 2 years ago
Dealt with Ian who fantastic. Couldn't fault in the slightest, really friendly and easy to talk to while he was doing the boring stuff in the background.
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Posted 2 years ago
110% service from Ian. Got me insurance at a fraction of what I had been quoted previously. Would recommend and I will be using again in the future. Many Thanks.
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Posted 2 years ago
Really happy with my insurance quote and Couldn’t of asked for a nicer fella on the end of the phone really helpful ⭐️⭐️⭐️⭐️⭐️
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Posted 2 years ago
Not necessarily the service itself, however the gentleman that dealt with me- Ian Quinn was utterly excellent. He made what can be a difficult and frustrating process a legitimately enjoyable experience. He was professional, friendly and humorous. If I deal with the insurance factory again, I hope he is the person I speak to.
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Posted 2 years ago
Insurance Factory Limited is rated 4.8 based on 897 reviews