Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.79

4.8 Rating 897 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

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Metrics

4.8

Based on 897 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Grate customer service”

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Posted 2 years ago

“Very friendly service”

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Posted 2 years ago

“Great service really helpful,friendly and polite guy”

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Posted 2 years ago

“Ian who i spoke to on the phone was very perlite & helpful all round nice bloke..wasn't to pleased with over 40 minutes waiting to get through to speak to someone but was late evening.”

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Posted 2 years ago

“Good professional service repeated nearly everything from quote on line.call was a bit long over half an hour”

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Posted 2 years ago

“Lovely chap explained everything I needed to know re policy I was purchasing.”

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Posted 2 years ago

“Ian was very good and other than business very good to talk to, unlike some people in the industry. The whole process was enjoyable and could have a good laugh. So thank you Ian!!”

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Posted 3 years ago

“I dealt with Ian quinn & he was very helpful & very noligable. By far the cheapest quote I had by far for my particular circumstances very happy 👍”

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Posted 3 years ago

“Very helpful on the phone. Good service and price.”

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Posted 3 years ago

“Impressed with the time spent to understand, assess and refine my requirements properly to make sure I ended up with the right cover. Really happy with the results although I tend to review performance after one or two renewals, so look forward to a 5* score next year.”

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Posted 3 years ago

“Ian quinn helped me was very helpful would have got 5 stars but some little boy who didnt clearly have any customer training as was really rude and tryed to up the price aswell but ian was brillliant”

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Posted 3 years ago

“The guy I spoke to on the phone was an absolute legend really helpful in getting things sorted out and made sure the quote I had was the best price possible”

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Posted 3 years ago

“Very helpful service”

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Posted 3 years ago

“Friendly, human and personable service. Despite a long wait to get through once through it was great to have an expert who could guide me through to what I wanted. 👍”

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Posted 3 years ago

“Excellent service, done in a very professional manner. Very knowledgeable and great to talk to, felt like a human being with the friendly service I received.”

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Posted 3 years ago

“Good customer service”

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Posted 3 years ago

“Using email helped. Ian thencustomer Services representative was remarkable in his manner, understanding and service. Never experiendpced this before on an insurance website.”

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Posted 3 years ago

“Very helpful, polite and talked me through the whole process ian Quinn a very nice guy a credit to your company”

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Posted 3 years ago

“Very polite helpful talk me through the whole process Ian Quinn a very helpful man”

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Posted 3 years ago

“Ian was very helpful and very polite. We got the price we wanted with his help.”

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Posted 4 years ago

Insurance Factory Limited is rated 4.8 based on 897 reviews