Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.77

4.8 Rating 903 Reviews

95 %

of reviewers recommend Insurance Factory Limited

Company Reviews

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Metrics

4.8

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Great quote and great customer service!”

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Posted 6 years ago

“Very helpful, clear and thorough”

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Posted 6 years ago

“Using email helped. Ian thencustomer Services representative was remarkable in his manner, understanding and service. Never experiendpced this before on an insurance website.”

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Posted 6 years ago

“Nothing but good words to say about this company. I spoke to Ian and he was very friendly, helpful and easy to understand throughout the entire conversation. No problems at all and I will definitely be recommending to all my friends and family. Amazing service.”

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Posted 6 years ago

“Dealt with Ian Quinn, he was brilliant. Waiting on the call took ages about 30 minutes but it was worth the wait. The quote was a fantastic quote and Ian was clear and concise in his explanation. Took 2 days to sort out again nothing to do with Ian more complications around my car..”

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Posted 6 years ago

“fantastic! As great as an insurance set up call could be”

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Posted 6 years ago

“Nice easy and very helpful thankyou”

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Posted 6 years ago

“Ian is the man you want, if you want great deal great costumer service he was amazing very understanding knew what we wanted, was very polite cheerful and friendly definitely would recommended the company especially knowing there is someone like Ian on the other end who would it the job done. thank you Ian”

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Posted 6 years ago

“Ian was great help. Very polite friendly. Really recommend this company customer service was spot on.”

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Posted 6 years ago

“Ian who helped me was great ! Even when we lost connection phoned straight back. Highly recommended them ! Great customer service.”

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Posted 6 years ago

“Very responsive to my needs,happy to help me.”

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Posted 6 years ago

“I'm a "Special referral" customer so the 2 guys I spoke to had to work hard to get me decent quotes, taking several hours each time. The prices were a bit crazy expensive, but about half the prices of others! Full marks for their effort and service, both lads a pleasure, and human, to deal with.”

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Posted 6 years ago

“Perfect in every way.”

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Posted 6 years ago

“Thorough, friendly and polite service. Easy process. Definitely recommend.”

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Posted 6 years ago

“Great service. Very efficient.”

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Posted 6 years ago

“I was very pleased with how I was handled today. Ian sorted me out with my car insurance he was very clear with everything and made sure I understood it all and was very helpful. Thank you Ian.”

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Posted 6 years ago

“Ian was very efficient and talked me through the whole process exceptionally well.”

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Posted 6 years ago

“Ian was brilliant. He was quick, efficient and had brilliant communication.”

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Posted 6 years ago

“The service from Ian was excellent from first contact through to completing the purchase of my insurance. Clearly explained in a personable and comprehensive way. Many thanks”

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Posted 6 years ago

“The gentleman I spoke with was very knowledgable and didn’t try to sell me things I didn’t need, Altogether a great experience and a great service too.”

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Posted 6 years ago

Insurance Factory Limited is rated 4.8 based on 903 reviews