Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.79

4.8 Rating 897 Reviews

96 %

of reviewers recommend Insurance Factory Limited

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4.8

Based on 897 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“This is for Ian! Thank you”

Helpful Report

Posted 2 years ago

“I found them to be very helpful they gave me a really comparative insurance quote compared to what I had been offered by other company’s saved me over £1000”

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Posted 2 years ago

“Grate customer service”

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Posted 2 years ago

“Very happy and friendly to help.Overall an outstanding customer based experience”

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Posted 2 years ago

“A absolute pleasure to deal with, very professional from start to finish”

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Posted 2 years ago

“Ian was such a friendly bubbly guy, helped me through my new policy At my pace .. checking I understood and everything was correct , was a pleasure to speak to and haggle with Thanks again :)”

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Posted 2 years ago

“Ian made me stay again what a credit to the company he is”

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Posted 2 years ago

“Great personal service. Ian who I spoke to, spent ages on the phone making sure that I got the right deal. Thoroughly recommend.”

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Posted 2 years ago

“Share information professionally Listen customer’s comment patiently”

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Posted 2 years ago

“I spoke to Ian he was great and should be a top man in the company absolutely great sorted every thing today for me I found him a pleasure to speak to well done Ian”

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Posted 2 years ago

“dealt with Ian who comes across very friendly and put you at ease its nice to talk to someone who has a sense of humour while doing his job so well. Just a shame he is a villa fan lol he will get that joke and find it funny I hope lol but he was a pleasure to deal with an all round decent person to deal with”

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Posted 2 years ago

“Ian Quinn is without a doubt the best customer service agent I’ve ever dealt with. Went above and beyond to help me with my enquiry, really took the time to make sure I was happy and moreover, had a fabulous attitude and humour. Can I request to speak with him in future? And absolute credit to your company.”

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Posted 2 years ago

“If I ever have to phone Ins Factory can i please speak to Mr Ian Quinn? Top bloke, very helpful, excellent communication skills. We had a good laugh as well as getting the job done. Cheers mate. Pete.”

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Posted 2 years ago

“Very helpful, explained everything in detail, very happy with price expected it too be a lot higher than it was. Wish every call centre person was like Ian”

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Posted 2 years ago

“Great service well explained and prices much cheaper”

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Posted 2 years ago

“Very helpful sales assistant. Very pragmatic in his approach.”

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Posted 2 years ago

“Ian was a great help today with our insurance enquiry. Explained everything very clearly and carefully. Fantastic customer service with a super friendly manner”

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Posted 2 years ago

“The gentleman I spoke to was fab! He was really informative and a generally lovely guy! I could have spoken to him all day! Need more people like that in the call centres and the world. He definately needs a reward for his work.”

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Posted 2 years ago

“Really helpful with it all”

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Posted 2 years ago

“Good price well explained fast service”

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Posted 2 years ago

Insurance Factory Limited is rated 4.8 based on 897 reviews