Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.79

4.8 Rating 897 Reviews

96 %

of reviewers recommend Insurance Factory Limited

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Metrics

4.8

Based on 897 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian was simply delightful and very professional. Extremely helpful and some of the best customer service in this space. Thanks Ian!”

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Posted 2 years ago

“Helpful, Ian on sales went above and beyond to secure me car insurance. Really professional and easy to talk to and get things done, which is exactly what you want when trying to buy car insurance.”

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Posted 2 years ago

“Happy to take my money until a claim needed to be made then doubled the premium then ultimately refused to renew. Definitely an ombudsman case - don’t touch them with a barge pole !”

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Posted 2 years ago

“Ian was really helpful, friendly and not pushy in the slightest. A very good experience!!”

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Posted 2 years ago

“The person I dealt with my amazing, polite and friendly. I feel as though he went above and beyond! That man deserves a raise! Truly happy and will recommend”

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Posted 2 years ago

“Ian dealt with my new insurance cover via my partner on the tel due to my hearing loss..It wasn't a straight forward policy for him to complete to go to the underwriters with..Handled without stress or fuss..Recommended.”

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Posted 2 years ago

“Ian Quinn was very patient and helpful. Excellent low compulsory excess from Insurance Factory and no voluntary.”

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Posted 2 years ago

“Customer service was amazing, top stuff.”

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Posted 2 years ago

“Ian was very helpful, professional and pleasant, he got me a better quote and was happy with his manner and service”

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Posted 2 years ago

“Ian is brilliant explaining everything carefully and getting me the best price”

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Posted 2 years ago

“Ian was great!”

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Posted 2 years ago

“Great service really helpful,friendly and polite guy”

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Posted 2 years ago

“Ian in the sales team made my experience overall very easy to understand and he was very patient and helpful . I feel very confident that my policy has been done 100% at the best possible rate and I would be happy to use you guys again in the future. Thanks again”

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Posted 2 years ago

“Very good in every aspect, couldn't have made it any easier, very helpful and knowledgeable, highly recommended, I was dreading applying for insurance after my ban but Ian made it a pleasure”

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Posted 2 years ago

“Great service really helpful and polite bloke”

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Posted 2 years ago

“The experience was very good and very informative. Ian the aget was very helpful and the prices that he quoted was the best that I had recieved. I would be very happy to deal with the insurance factory again.”

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Posted 2 years ago

“Customer service was very helpful and quick to deal with my quote”

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Posted 2 years ago

“Simple review Ian Quinn couldn’t have been more helpful explained everything very clearly and answered any questions I had”

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Posted 2 years ago

“Your Staff member ian Quinn is a diamond he is very professional and treat me like a friend he was promoted efficient and delivered a five star experience, Ian was a pleasure to talk to and thoroughly had my interest at heart, we need a lot more people like Ian Brilliant service 😀”

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Posted 2 years ago

“Ian Quinn is professional,my english is not good,he explain me carefully,very helpful.”

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Posted 2 years ago

Insurance Factory Limited is rated 4.8 based on 897 reviews