Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.79

4.8 Rating 897 Reviews

96 %

of reviewers recommend Insurance Factory Limited

Company Reviews

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Metrics

4.8

Based on 897 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Very helpful competitive price & good cover.”

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Posted 2 years ago

“Ian made the telephone call less stressful and took away any worries or concerns I had going into the call. He settled my anxiousness about my conviction and worked with me amazingly to help find the best price/deal. He was FAB”

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Posted 2 years ago

“Very good and very helpful”

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Posted 2 years ago

“Very good and precise Thank you”

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Posted 2 years ago

“Ian was super efficient, really refreshing to speak to someone who cared about the service and product. Huge thank you”

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Posted 2 years ago

“Helpful and happy service”

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Posted 2 years ago

“10 out of 10 Ian was really nice an helpful top service”

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Posted 2 years ago

“Dealt with Ian who fantastic. Couldn't fault in the slightest, really friendly and easy to talk to while he was doing the boring stuff in the background.”

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Posted 2 years ago

“110% service from Ian. Got me insurance at a fraction of what I had been quoted previously. Would recommend and I will be using again in the future. Many Thanks.”

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Posted 2 years ago

“Ian who i spoke to on the phone was very perlite & helpful all round nice bloke..wasn't to pleased with over 40 minutes waiting to get through to speak to someone but was late evening.”

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Posted 2 years ago

“Really happy with my insurance quote and Couldn’t of asked for a nicer fella on the end of the phone really helpful ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Not necessarily the service itself, however the gentleman that dealt with me- Ian Quinn was utterly excellent. He made what can be a difficult and frustrating process a legitimately enjoyable experience. He was professional, friendly and humorous. If I deal with the insurance factory again, I hope he is the person I speak to.”

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Posted 2 years ago

“Nice chap , very helpful 👍🏼👍🏼”

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Posted 2 years ago

“I waited for over an hour in a queue to get answered but when answered, Ian was polite, efficient and knowledgeable. Ian apologised for the queue wait.”

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Posted 2 years ago

“Good professional service repeated nearly everything from quote on line.call was a bit long over half an hour”

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Posted 2 years ago

“Amazing service from the guy I spoke to, he made the process so easy and enjoyable! Plus the best price I have been quoted! Very happy, thank you”

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Posted 2 years ago

“Ian Quinn, helpful, nice guy”

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Posted 2 years ago

“Very polite would recommend 👌”

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Posted 2 years ago

“Ian was amazing! Fantastic customer service, I would put my trust in Ian again he explained everything throughly and as a first time van driver getting insurance it made the process much easier, thank you Ian.”

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Posted 2 years ago

“Ian the Advisor was very friendly, helpful and knowledgeable. After throughly researching competitor companies, decided to opt for a slightly higher quote. This was purely down to the confidence I had in Ian and the Insurance Factory. Thank you so much for sorting this out for me quickly and smoothly.”

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Posted 2 years ago

Insurance Factory Limited is rated 4.8 based on 897 reviews