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Insurance Factory Limited Reviews

4.8 Rating 902 Reviews
96 %
of reviewers recommend Insurance Factory Limited
4.8
Based on 902 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Anonymous
Anonymous  // 01/01/2019
Ian was brilliant and made everything so easy. Top service. Thanks guys
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Posted 4 years ago
He was very helpful and saved me ยฃ1000 on my car insurance renewal. Ian was easy to talk to and had a great sense of humour. He also asked all the right questions and as very helpful in making sure I understood exactly what I needed and what I didnโ€™t. Highly recommend him.
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Posted 4 years ago
Outstanding customer service, pleasant, patient & extremely professional. I will recommend your company to friends & colleagues because the experience I had was so overwhelming excellent. Ian set up my new policy, outstanding customer care.
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Posted 4 years ago
Excellent customer service, Mark and Ian were very helpful, confident and couldn't have done more for us. Quote was a third of what we were currently paying and would very highly recommend.
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Posted 4 years ago
Ian sorted everything out really quickly, was really helpful, top guy !
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Posted 4 years ago
Spoke with ian quinn, got me though everything real fast with no problems, top man
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Posted 4 years ago
Brilliant customer service by Ian Quinn made the process very easy , made sure i understood everything , very professional and polite
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Posted 4 years ago
ian quinn was so helpfull and polite he exlplaind everything in detail
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Posted 4 years ago
Ian was a livy man who was helpful and polite excellent service explained everything I needed to know
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Posted 4 years ago
Ian was extremely helpful, very knowledgeable and articulated everything very well, definitely recommend.
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Posted 4 years ago
Spoke with Ian quinn who was a pleasure to deal with over the phone. Helped to no end and beat all competitors prices. Really happy. He deserves a payrise.
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Posted 4 years ago
Ian was bloody lovely! He made what is usually a boring and gruelling experience, an enjoyable one. Ian is brilliant at his job and knows how to engage and personalise conversation with his customer. Well done Ian. ๐Ÿ‘๐Ÿฝ
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Posted 4 years ago
Ian was very helpful. All done quickly and efficiently
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Posted 4 years ago
Ian is an absolute gem of a person. He was very supportive and patiently answered all my queries and explained the insurance terms pretty well.
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Posted 4 years ago
Ian was a great guy brilliant on the phone we had a few laughs ๐Ÿ˜… I wish all insurance people employee were like him ๐Ÿ‘Œ๐Ÿ‘โ˜†โ˜†โ˜†โ˜†โ˜†
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Posted 4 years ago
An absolute top guy, he made it so easy!
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Posted 4 years ago
Ian Quinn was extremely helpful and easy to communicate with. Excellent service and I achieved the outcome.
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Posted 4 years ago
He was very helpful and understanding I donโ€™t deal with him and I can for any future enquiries thanks again
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Posted 4 years ago
I dealt with Ian Quinn and he was so helpful and really lovely and made the experience the best Iโ€™ve had with insurance.
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Posted 4 years ago
I was very happy with the service I received this evening. I gave it a 5 star rating because Ian was very professional, listened, very clear in his questions and checked if I understood. He was calm and reassuring. Price met my budget and my needs. Overall customer service was fantastic
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Posted 4 years ago
Insurance Factory Limited is rated 4.8 based on 902 reviews