Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.77

4.8 Rating 903 Reviews

95 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian was brilliant and made everything so easy. Top service. Thanks guys”

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Posted 5 years ago

“He was very helpful and saved me £1000 on my car insurance renewal. Ian was easy to talk to and had a great sense of humour. He also asked all the right questions and as very helpful in making sure I understood exactly what I needed and what I didn’t. Highly recommend him.”

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Posted 5 years ago

“Outstanding customer service, pleasant, patient & extremely professional. I will recommend your company to friends & colleagues because the experience I had was so overwhelming excellent. Ian set up my new policy, outstanding customer care.”

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Posted 5 years ago

“Excellent customer service, Mark and Ian were very helpful, confident and couldn't have done more for us. Quote was a third of what we were currently paying and would very highly recommend.”

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Posted 5 years ago

“Ian sorted everything out really quickly, was really helpful, top guy !”

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Posted 5 years ago

“Spoke with ian quinn, got me though everything real fast with no problems, top man”

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Posted 5 years ago

“Brilliant customer service by Ian Quinn made the process very easy , made sure i understood everything , very professional and polite”

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Posted 5 years ago

“ian quinn was so helpfull and polite he exlplaind everything in detail”

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Posted 5 years ago

“Ian was a livy man who was helpful and polite excellent service explained everything I needed to know”

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Posted 5 years ago

“Ian was extremely helpful, very knowledgeable and articulated everything very well, definitely recommend.”

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Posted 5 years ago

“Spoke with Ian quinn who was a pleasure to deal with over the phone. Helped to no end and beat all competitors prices. Really happy. He deserves a payrise.”

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Posted 5 years ago

“Ian was bloody lovely! He made what is usually a boring and gruelling experience, an enjoyable one. Ian is brilliant at his job and knows how to engage and personalise conversation with his customer. Well done Ian. 👍🏽”

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Posted 5 years ago

“Ian was very helpful. All done quickly and efficiently”

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Posted 5 years ago

“Ian is an absolute gem of a person. He was very supportive and patiently answered all my queries and explained the insurance terms pretty well.”

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Posted 5 years ago

“Ian was a great guy brilliant on the phone we had a few laughs 😅 I wish all insurance people employee were like him 👌👍☆☆☆☆☆”

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Posted 5 years ago

“An absolute top guy, he made it so easy!”

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Posted 5 years ago

“Ian Quinn was extremely helpful and easy to communicate with. Excellent service and I achieved the outcome.”

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Posted 5 years ago

“He was very helpful and understanding I don’t deal with him and I can for any future enquiries thanks again”

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Posted 5 years ago

“I dealt with Ian Quinn and he was so helpful and really lovely and made the experience the best I’ve had with insurance.”

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Posted 5 years ago

“I was very happy with the service I received this evening. I gave it a 5 star rating because Ian was very professional, listened, very clear in his questions and checked if I understood. He was calm and reassuring. Price met my budget and my needs. Overall customer service was fantastic”

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Posted 5 years ago

Insurance Factory Limited is rated 4.8 based on 903 reviews