Insurance Factory Limited Reviews

Name: Insurance Factory Limited
Rating: 4.77

4.8 Rating 903 Reviews

95 %

of reviewers recommend Insurance Factory Limited

Company Reviews

Questions

Metrics

4.8

Based on 903 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian was really helpful its vary rare you get customer service to a high standard these days but Ian was brilliant”

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Posted 5 years ago

“Very courteous, understanding, and most of all professional. Best price for drink drive offence to help me back on road.”

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Posted 5 years ago

“Very helpful and very informative all in all very happy with your service”

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Posted 5 years ago

“Ian was brilliant at setting up my policy. He went through the details and made sure I understood everything fully before proceeding. He was very knowledgable and helpful. He was very friendly and great to chat to and called me back when he said he would! Excellent customer service!”

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Posted 5 years ago

“Just signed up and pretty impressed with the customer service. Knowledgable helpful guy at the other end of the line. Policy seems good too. We’ll see what happens if we ever have to make a claim.”

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Posted 5 years ago

“Very helpful and informative went above and beyond to help me”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Ian was very friendly to us,he gave us all the information we needed for our quote.”

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Posted 5 years ago

“Thank you for making it so easy to sort my insurance out hope have a wicked Christmas”

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Posted 5 years ago

“Thank you for making it so easy to sort my insurance out hope have a wicked Christmas”

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Posted 5 years ago

“Very easy to talk to, pleasant and helpful. Excellent service from Ian.”

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Posted 5 years ago

“Very polite and a pleasure to speak too.”

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Posted 5 years ago

“Wonderful and personal advice. A great deal too. Can’t thank you enough”

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Posted 5 years ago

“Great help”

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Posted 5 years ago

“The insurance factory , never used before , but will use in the future as they are friendly & professional in every aspect & search the whole market for best prices, a big thank you to Ian Quinn for his professionalism & dedication to us, sorting our 2 car insurance policy’s out .keep up the good work 10/10, well happy thanks again insurance factory 👍🚙👌”

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Posted 5 years ago

“Extremely patient, courteous, professional and thorough whilst maintaining a friendly and supportive conversation”

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Posted 5 years ago

“Ian Quinn was extremely helpful and patient, much appreciated. Great customer service.”

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Posted 5 years ago

“Excellent service and price ,everything was explained fully and in terms that i understood, Ian Quinn was the gentleman i spoke to ,he didnt rush me,and gave me an excellent quote,i recommend them 100%”

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Posted 5 years ago

“Very competitive quote, and very easy to sort out final details on the phone .”

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Posted 5 years ago

“Customer service was amazing did everything and more to help me”

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Posted 5 years ago

Insurance Factory Limited is rated 4.8 based on 903 reviews